Samantha L.
I could read about each individual…
I could read about each individual counselor so we could choose one. So far site is easy to use. Out counselor has been absolutely amazing!!!!!!!

Excellent
Based on 4,972 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Samantha L.
I could read about each individual counselor so we could choose one. So far site is easy to use. Out counselor has been absolutely amazing!!!!!!!
Kiana C.
They’re great at appointment reminders. Highly Prioritizes finding the right person to best assist you. This helps to make the environment comfortable, and easier to grow.
T.
I was hesitant to pick a therapist online. I was very excited when I met her and am looking forward to my future visits. Thank you Rula.
James T.
I love this program and my therapist best service!
Candace M.
Finding a therapist for my daughter on Rula was quick, seamless, and easy. An added plus was being able to easily see the therapists’ specialties to have an even better match. I tried Betterhealth and had no shows after scheduling and “matched” with therapists outside of my network.
K S.
Scammers, they charge money even though I had no appointment with them.
Reply from RulaJul 23, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Nati
She gently waited on me for 10 minutes that i was running late. She explained very well the course of the therapy and the stages of it as im starting my process.i felt heard and taking care of
Jasmine
Worst experience ever. I made an appt. It somehow glitched and made 3. Once I talked to the last therapist I told her I didn’t make an appointment with her. They charged me $280 for no service. What a scam and rip off.
Reply from RulaJul 23, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.