Jose H.
I really like the therapist I get along…
I really like the therapist I get along with her. She understands me. I understand her.

Excellent
Based on 4,972 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Jose H.
I really like the therapist I get along with her. She understands me. I understand her.
Susan G.
I absolutely love my therapist!!! Talking to her is so easy. I highly recommend Rula.
Jenny
I was able to talk openly and honestly and felt respected and validated. I felt I was listened to thoroughly and received good responses.
Essam T.
Very supportive and accommodating staff. Great therapist with flexible schedule. I liked that therapist was older which helps to have that life experience
Robert
Therapist is great.
Rob J.
fast match with a provider and easy setup of an account
Andrew J.
The way they charge insurance and patients is not great. They give estimates based on your insurance, but they are hardly accurate. Update: At the time of my review, I cancelled my Rula account. In response I received an email confirming this saying, “credit card and consents will be removed.” Today, July 3, over a week later, I have a pending charge from Rula.
Reply from RulaJun 26, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
D T.
Because it was the only experience I had that day I don't know what date of the experience I had with rula