Steve C.
I feel like I am in the right place.
I feel like I am in the right place.

Excellent
Based on 4,972 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Steve C.
I feel like I am in the right place.
Amelia B.
Used for over a year and then within a month my provider left, and they kept canceling my appointments, even though I am self-pay. Definitely going somewhere else for future care.
Reply from RulaAug 24, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Shelby
The provider provided a safe place to communicate and connect
Karen
I felt like my provider understood my needs. It was very comforting.
cassie
It's going well we click personally I even refer 2 people .
Shelly M.
I was very hesitant to seek counseling/therapy and Rula gave me the options, covered by my insurance and my therapist is wonderful! I was told that I might need to go through 'several' and I do not need to. I'm very thankful for the whole process.
Madeleine Anna M.
Absolutely awful experience. Dormico laughed at me during the appointment the entire time and thought it was comical that I went to her for a diagnosis.
Reply from RulaAug 19, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
customer
Choices for therapists was good; easy logins and rapid responses.