Excellent
Based on 4,972 reviews
Rula4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Cris A.
My experience is so far very good.
walteahotmail.com
Still working through issues, a lot is yet to be determined. But so far it is satisfactory.
Christopher T.
The great communication and responses.
Kevin Marilyn C.
After a rocky start at which the app kept me hanging waiting for the therapist, I finally got connected to one that is great, good fit for me I think. She rocks!
Loretta S.
This is exactly what I need.
MARIO Z.
Good service and easy to navigate portal. It’s really easy to navigate the portal and find therapists who fit what I’m looking for.
Priscilla C.
Great provider, the website is complicated and unforgiving and they do not communicate well with my insurance to the point that I got charged 600 dollars because they said my insurance didn't cover my counseling, but my insurance was the one that referred me to them. The missed appointment fees are unforgiving as well.
Reply from RulaAug 6, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Jennifer P.
I love my therapist and the convience of scheduling and messaging.
