SHONDA
We like our therapist
We like our therapist. She does a great job!

Excellent
Based on 4,972 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
SHONDA
We like our therapist. She does a great job!
ELIZABETH K.
Excellent service
RANDI H.
Very conflicting scheduling. Would often get an email with the wrong date/time and then another and another. Always had to reach out to the therapist to figure it out. It was frustrating and not what I needed on top of the issues I was dealing with as to why I was in therapy. Billing is also a pain. I have a card on file, but they haven't charged it. I emailed them to charge it and I just keep getting notices that my bill is past due. The platform is not easy to use and you can't just get on and pay your bill. They have to process it for you, but aren't and now it's hitting as 'past due' which is not ok with me at all.
Reply from RulaMay 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
SHANE K.
My therapist was great!
NANCY C.
Working with my therapist has been such a great experience.
Bryan R.
Ideal way to find the best mental health resources. Flexible schedules, virtual visits and most importantly, caring & thoughtful therapist will meet you where you are, mentally and emotionally.
JOHN P.
Under the new system I no longer get an email with a link to the session. Also, I no longer get the questionnaire that checks my mental health status.
Reply from RulaMay 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
ROMY K.
Just was not right for us.
Reply from RulaMay 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.