RunpodReviews of runpod.io

IT & Communication
1181 Nixon Dr. #1158, Moorestown, New Jersey

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3.8

Average

Based on 382 reviews

Runpod3.8

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Runpod

Runpod is the AI Developer Cloud for teams building, training, and scaling AI applications. Developers use Runpod to move from experiment to production in one platform, with Pods for building, Serverless for shipping inference workloads, and Clusters for scaling larger deployments.Runpod gives AI and ML builders access to GPU and CPU compute without forcing them into a heavyweight cloud workflow. Teams can launch GPU environments, bring their own containers and frameworks, deploy serverless GPU endpoints, manage storage, monitor workloads, and run closer to users across global regions. Runpod supports a broad range of GPU options, from workstation-class cards to high-memory accelerators, so developers can choose the right compute for prototyping, fine-tuning, inference, rendering, research, and production workloads.Runpod is built for developers who want infrastructure that stays out of the way. The platform supports common AI workflows such as model training, fine-tuning, image and video generation, LLM inference, agent systems, and compute-heavy applications. Startups, AI-native teams, researchers, and infrastructure teams use Runpod when they need flexible cloud compute, straightforward APIs, container control, and a path from early experimentation to production deployment.For product help, billing questions, platform status, and account support, visit runpod.io or contact [email protected]. Customers can also find platform updates and status information from the Runpod website.

Runpod (runpod.io) has 382 customer reviews on Folks Told, with an average rating of 3.8 out of 5.

Also known as: runpod.io
Website: runpod.io
Category: IT & Communication
Location: Moorestown, New Jersey
Listed on Folks Told: 2026

Runpod reviews

Showing 227 reviews with 5 stars · Clear filters

Shiva C.
Nov 9, 2024
Great support from RunPod support team
Great support from RunPod support team. Had issues with cloud sync process. And received very good guidance and support to resolve the issue. Highly recommend the portal for cloud GPU usage.
Reply from RunpodNov 12, 2024
Hello Shiva, Thank you so much for your kind 5-star review! We’re so glad to hear that our support team was able to assist you effectively with the cloud sync issue and that you had a positive experience. It’s always our goal to provide helpful and timely support to ensure everything runs smoothly for you. We really appreciate your recommendation and are thrilled to know that you’re happy with the service. If you ever need anything else, don’t hesitate to reach out — we’re always here to help! Thanks again for your feedback! Best regards, The RunPod Team
강다솔
Nov 7, 2024
good
good good good good
Reply from RunpodNov 8, 2024
Hi there, Thanks so much for the awesome feedback! We’re glad to hear everything’s going great. If there’s anything we can do to make it even better, feel free to reach out! 😊 Warm Regards, RunPod Support Team
Richard
Nov 6, 2024
I had a "freeze up" problem when…
I had a "freeze up" problem when attempting to open any pod on any server. The error message would tell me that the telemetry "timed out" on this pod. After a few exchanges including videos and screenshots, with the tech help, Geovany booked me on a google-meet session where he and another engineer determined that the template that I was using may have gone obsolete. We tried an entirely new template and pod (also gave me credits to purchase system storage) This seems to have cleared up my problems. Many thanks to those guys !!! Richard
Reply from RunpodNov 8, 2024
Hi Richard, Thank you so much for your kind words! We're glad to hear that Geovany and the team were able to resolve your issue and get everything back on track. It's great that the new template and additional storage worked to clear up the problem. We truly appreciate your patience and collaboration throughout the process! If you need anything else, don’t hesitate to reach out. We're always here to help! Thanks again for your trust and support. Sincerely, RunPod Support Team
Arad
Nov 6, 2024
Extraordinary
Can’t expect a better environment for developing and deploying our ML services. Thank you for the extraordinary ecosystem.
Reply from RunpodNov 8, 2024
Hi Arad, Thank you so much for the wonderful feedback! We're happy to hear that our environment has been a great fit for developing and deploying your ML services. It’s awesome to know that our ecosystem is supporting your work in such a meaningful way. If there's anything more we can do to help you continue to succeed, just let us know. We’re excited to be part of your journey—thanks again for your kind words! Best Regards, RunPod Support Team
Brewsmarter
Nov 5, 2024
Super support
Super support
Reply from RunpodNov 5, 2024
Hi there, Thank you so much for your wonderful 5-star review! We're glad to hear you had such a positive experience with RunPod support team. Our team is always here to support you and ensure you continue to have an excellent experience with us. We truly appreciate your feedback! Warm Regards, RunPod Support Team
Aymee
Nov 3, 2024
Great experience
Great experience, a lot of templates and pricing is fair
Reply from RunpodNov 5, 2024
Hi Aymee, Thank you so much for your wonderful 5-star review! We're thrilled to hear you had such a positive experience with RunPod. Our team is always here to support you and ensure you continue to have an excellent experience with us. We truly appreciate your feedback! Best Regards, RunPod Support Team
Andreas
Nov 2, 2024
Brilliant platform and helpful people!
Brilliant platform and helpful people! Love it!!
Reply from RunpodNov 2, 2024
Hi Andreas, Thank you for your fantastic feedback! We’re so glad to hear you’re enjoying the platform and finding our team helpful. Your enthusiasm means a lot to us! If you ever have any questions or need support, don’t hesitate to reach out. We’re here for you! Warm Regards, RunPod Support Team
Daniel
Nov 1, 2024
It changed the way I play games
It changed the way I play games, as I could use a high-tech piece of technology to give voice to NPCs. I would never have been able to do that without RunPod, since the hardware needed for inferences is very costly
Reply from RunpodNov 2, 2024
Hi Daniel, We sincerely appreciate your positive review. That RunPod has improved your gaming experience makes us very happy. It's incredible to observe how technology can foster creativity, particularly when it comes to giving non-player characters life. It's wonderful to know that we've made it easy for you, and we're dedicated to making strong tools available. We would be delighted to hear any further comments or suggestions you may have. Happy Gaming! Best Regards, RunPod Support Team

RunpodReviews of runpod.io

Rating breakdown

What customers rate

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