Average
Based on 235 reviews
RustClash.com3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RustClash.com is an free-to-play online social casino for Rust players. It offers a secure and legal platform to bet skins and coins.
RustClash.com (rustclash.com) has 235 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
235 approved reviews, newest moderated first
Adam
helped me out very fast
Reply from RustClash.comOct 11, 2024
Hey Adam, Thank you for your great review! We’re happy to hear that our team was able to assist you quickly with your withdrawn items. If you need anything else, don’t hesitate to reach out! Kind Regards, RustClash Customer Service Team
Max D.
nice site , nice support
Reply from RustClash.comSep 29, 2024
Hi Max, Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our support team and enjoyed the games on our site. We're always here to ensure you have the best possible experience, and your feedback means a lot to us. We appreciate your support and hope to see you again soon! Kind Regards, RustClash Customer Service Team
Bob
Fast and secure support, though I rarely had to conect support they are super-friendly and fast. By far the best online skins site.
Reply from RustClash.comSep 29, 2024
Hi Cristian, Thank you for your fantastic review! We're delighted to hear that you've had such a positive experience with our support team, even though you rarely needed to reach out. It's great to know that you find our service fast, secure, and friendly, and we truly appreciate your kind words about our platform. We're glad to be your favorite skins site and look forward to continuing to provide you with a top-notch experience! Kind Regards, RustClash Customer Service Team
Chase B.
Very nice customer service
Reply from RustClash.comSep 29, 2024
Hi Chase, Thank you for your kind words! We're happy to hear you had a great experience with our customer service. We're always here to help! Kind Regards, RustClash Customer Service Team
Cheyenne
I had an issue with attaching my ID documentation to prove my age, I was uncomfortable with having that out there. While I would like there to be another way to prove age that is less risky, I appreciate the support team for letting my know about information policies and what I can do to still enjoy my experience.
Reply from RustClash.comSep 29, 2024
Hi Cheyenne, Thank you for your feedback! We understand your concerns regarding ID verification. However, we require it to ensure that all users are over 18, which is crucial for compliance. We use SumSub, a trusted verification service, to provide the highest level of security and protect your information. We appreciate your understanding and are glad our support team could assist you with our policies. Kind Regards, RustClash Customer Service Team
Michael L.
awsome customer service
Reply from RustClash.comSep 29, 2024
Hi Michael, Thank you for your great review! We're thrilled to hear you had an awesome experience with our customer service. We're here whenever you need us! Kind Regards, RustClash Customer Service Team
OLLIK
very helpful administrators and supports, They try to help in every possible way so that the person who contacts them gets help
Reply from RustClash.comSep 29, 2024
Hi Ollik, Thank you for your kind words! We're thrilled to hear that you found our administrators and support team very helpful. We strive to assist our players in every way possible, and your feedback is greatly appreciated! Kind Regards, RustClash Customer Service Team
Snowy L.
This site disappointed me so much that I decided to leave my review. I made a deposit, played the smallest case battles on the site. I did not win more than 10 coinflips 50% vs 50% with a good pot. And at the same time I won coin flips where the pot was small. Which is simply mathematically incredible. It looks very much like a scam scheme. Coinflip is the most famous scam mode that the whole world hates. It all ended with 11 losing battles in a row. From 13 coins became 0 coins. I've played 51 case battles. That's a long stretch. This can be checked on my account. I talked a lot with support and asked them to return me at least 6 coins so that I could withdraw the two desired skins. They rejected me because this is their duty. For them, 6 coins are meager cents and dust. I wanted to resolve this in a good and peaceful manner in support. Their answer is that you lost fairly. So do not believe the answer from the site that will be for me. They were supposed to help on the website but not on trustpilot. I recommend you all to pay attention to other gambling rust sites. There you will win and lose. And there will be freebies. I know at least 4 sites that are better. On this site, your skins fall into the abyss and no compensation with promotions or bonuses. If your country is not on their list of "good countries". Yes, they divide countries for which free rewards are provided and for which there are no rewards. I wish you weren't in my place.
Reply from RustClash.comSep 29, 2024
Hi Snowy Landscape, We’re sorry to hear about your experience and we understand your frustration. Please know that all outcomes on our platform, including Coinflip, are completely fair and transparent. We use industry-leading technology, including SumSub and our fairness page at rustclash.com/fairness, where you can verify the results of every game you play. While we understand your concerns about your losses, we cannot offer refunds or compensation, as all results are determined fairly and randomly. We strive to provide a balanced experience for all players, and we regret that this hasn’t been your experience. If you’d like to discuss your case further or have additional concerns, we encourage you to reach out directly to our support team. Kind Regards, RustClash Customer Service Team
