BHN Rewards (formerly Rybbon)Reviews of rybbon.net

Had asn email from this company.with a £5 gift card for tesco apparently sent me one before but never got used so sent it again. Unsure of this company was skeptical. Tried it in tesco and yes correct does not work conatcted bhn tango told me need to contact company that sent it which was them told them that keep repeating same thing and contact numver i have does not exist. So guessing this is a SCAM get an email from them dont use it or open it

I earn rewards through my health insurance carrier, and these guys are contracted to send out the gift cards. They must be committing fraud with the health insurance, as I've never received a card. I redeemed my points through the app, asking for an amazon gift card. Received an email right away saying requested received and being processed and another email would be sent when it was shipped. Two months later, still no card, no email. I emailed again and they said "we can confirm it's been shipped, it takes 15-20 business days to arrive. Please allow for another week". It's now been 6 more weeks, and still nothing. They say they can't give a tracking number since it's USPS, and refuse to give me a digital card instead. I've done health rewards before, and never had as much problems as I have with these guys.

I have been using these cards to get custom cards away for incentives. I started using them before they initiated the business/corporate accounts. Once they did, I got registered and placed my order. That was fine. Ever since then I have tried to order more cards several times and I get a message saying to contact customer support to update my account before submitting an order. I tried to use the chat, they tell me to call after two hours of being bounced around to different people. I called several times and they bounce me around to different depts/people and then say they will open a "ticket" and get this resolved asap for me. Following this I get an email from a customer service specialist that suggests i 1. check my internet connection. 2. try a different browser. 3. use a different device. Pretty insulting suggestions rather than any actual help to give them thousands of dollars a year in business. Going elsewhere and I suggest you do the same!!!

We've been a BHN Rewards client since it was Rybbon, so this isn't a first-impression complaint — it's a long-term customer watching the quality of support fall off a cliff. In late July, we were introduced to a new client development manager, as we learned these gift cards are counted as promotional cards and only last 3-6 months. Side note: we didn't realize it previously because we used to order smaller amounts of cards. This time, we bought a large amount of cards to get us through the year (because the platform is hard to use - might as well knock it out in one order). Anyway, we asked whether gift cards could be issued with a longer expiration window. She confirmed it was possible but said she needed our proxy/card numbers, then our order #s, then the amounts (all in different emails dragging out over more than 2 weeks). Finally, she responded that there was nothing she could do. I asked her to meet us halfway - we understand we may lose the gift cards that expired, but we'd like to extend the soon-to-expire cards by 6 months at no cost. The response to that was a single line: "You'll have to reach out to Customer service." When we pushed back, we were told that as an "on-demand" client we don't have an assigned account manager and nothing more could be done. A sales manager then stepped in — not to fix anything, but to tell us the cards had expired on our watch and that our frustration wasn't fair, without once acknowledging the weeks we'd spent providing exactly what was asked for. We weren't asking BHN to waive their terms entirely. We asked for a middle ground on a batch of cards that hadn't even expired yet. Instead, we got redirected and blamed. The ordering platform has never been intuitive, but the support team used to make up for it. That's gone now. We're closing our account and taking our business to another platform. Feedback on their platform: when you check out, you can't pay for the tax and shipping. Those are billed as two separate invoices a week or so later. When we came back to pay them, the platform often locked us out for 24 hours because of too much payment activity. Overall, there are much better companies for bulk gift card orders with easier-to-use platforms that understand how to treat customers.

This is definitely a scam. Was given USPS tracking info that did not work for anything and told I have to wait even after card did not show up for 3+ weeks. Refuse to take responsibility or remedy the situation. Just blame Amazon and can't explain the lack of tracking data. Do not use this company

Following a purchase for an e-gift card I have tried to contact BHN to find out where my order is. The company has taken payment and 48hrs later have supplied nothing. My attempts to contact them have gone unanswered, despite a note saying we’ll be in touch shortly. Very, very disappointing service for products that are not sold as stated. Any small savings you make most less than 10% may not be worth the time and effort spent in trying to actually receive what you’ve paid for.

Can't believe 3 weeks trying to do a cycle to work scheme and this people still not understanding what to do. Staff still not able to access to the scheme. Not seems genuine

Worse experience for cycle to work scheme. Stay away otherwise you'll waist so much time, also I can't believe how the gov give a this companies to work. Unbelievable. Scammera