Excellent
Based on 226 reviews
Safemile Auto Transport4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Safemile Auto Transport is currently one of the fastest-growing car shipping companies in the U.S. We are committed to delivering five-star service for every one of our customers by revolutionizing the car shipping experience. We offer a wide range of nationwide car transportation services including open auto transport, enclosed auto transport, priority expedited car Shipping, luxury car shipping, guaranteed pick-ups, and door-to-door car transport services. Get in touch with us today for an all-inclusive car shipping rate. We look forward to delivering your vehicle and peace of mind.
Safemile Auto Transport (safemileautotransport.com) has 226 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
226 approved reviews, newest moderated first
Rickey P.
I enjoy working with this company because they are honest when it comes to loads. If I couldn't reach the client they were always available
Reply from Safemile Auto TransportAug 12, 2024
Thank you, Rickey! We’re glad you appreciate our honesty and availability. It’s always a pleasure working with you!
Wania M.
I had an excellent experience with Safemile Auto Transport! They provided top-notch service transporting my car, and everything went smoothly. A special shout-out to Jimmy for his professionalism and attention to detail. Highly recommend!
Reply from Safemile Auto TransportAug 12, 2024
Thank you so much, Wania! We're thrilled to hear everything went smoothly with your car transport. Jimmy will be delighted to hear your kind words. We appreciate your recommendation and look forward to serving you again!
JO T.
I was given a cross-country quote, accepted, and gave payment info. Carriers were claimed to have been contacted, but I never saw one despite my car being ready, and it became impossible to contact anyone. After a run around, I made the mistake of trying again, and now they wanted additional cash payment to "secure" another carrier. They'll lie and shift the blame onto employees "out of the office", because they think they have you over a barrel. Imagine the scheming and scamming attempted when they have your vehicle in their possession! Big yikes, 3 thumbs down
Reply from Safemile Auto TransportAug 12, 2024
Jo Tallman, We take all feedback seriously, but unfortunately, we could not locate your name or a similar situation in our records. It’s possible this review may be intended for a different company. If you are indeed a customer of Safemile Auto Transport, please reach out to us directly at [email protected], and we'll do everything we can to assist you.
Rodolfo R.
Great communication and friendly
Reply from Safemile Auto TransportAug 12, 2024
Thank you, Rodolfo! We’re glad you enjoyed the communication and found our team friendly. We appreciate your feedback!
Akilles S.
I recently used Safemile Auto Transport to ship my car, and I couldn't be more satisfied with their service. From start to finish, the entire process was
Reply from Safemile Auto TransportAug 12, 2024
Thank you, Akilles! We're delighted to hear you were satisfied with our service from start to finish. We appreciate your trust in us!
Felix G.
I recently used Safemile Auto Transport for transporting my vehicle, and I am beyond impressed with their service. From start to finish, everything was handled with the utmost professionalism and efficiency. The customer service team was incredibly helpful and responsive, addressing all my questions and concerns promptly. The driver was courteous and handled my vehicle with great care, ensuring it arrived in perfect condition. I highly recommend Safemile Auto Transport for anyone in need of vehicle transportation. Their combination of excellent pricing, timely service, and outstanding customer care truly deserves a 5-star rating.
Reply from Safemile Auto TransportAug 12, 2024
Thank you so much, Felix! We're thrilled to hear that you had such a positive experience with us. Your kind words about our team and service mean a lot. We're glad we could provide the care and professionalism you deserved. We appreciate your recommendation and look forward to serving you again in the future!
Martin
This company is a straight up scam. After 4 months of planning our relocation with them, including 3 vehicles and a boat, written quotes, signed agreements and CC info, their prices went from just over $6,000 to almost $9,000 and still climbing. I'm sure they assumed they could pull the bait a switch on us because they didn't think we'd cancel 3 days before our scheduled pick-up. Well we fooled them! Beware of Joseph, Eric, Jimmy and Neru! They're as shady as an old oak tree in mid-summer!
Reply from Safemile Auto TransportJun 10, 2024
Dear Martin, We want to clarify that when you initially agreed to our services, it was understood that you would pay a partial amount with your credit card and the remaining balance upon delivery (COD). However, four days before the scheduled pick-up, you requested to change the payment method to full credit card payment. We informed you that there would be a 5% transaction fee on top of the initially quoted $6,000 if you chose to pay the entire amount via credit card. Unfortunately, you expressed unwillingness to pay this fee and opted to cancel the order. It's important to note that there were no changes made to the initially agreed-upon price; rather, the discrepancy arose from the change in payment method and associated fees. We apologize for any inconvenience this situation may have caused and wish you the best in your relocation endeavors.
Dispatch T.
Our dealership, K & V Auto Sales in Hollywood, FL, utilized SAFEMILE AUTO TRANSPORT for our transportation needs. We are extremely satisfied with their services; the communication is excellent, the vehicles were delivered promptly, and the prices are very reasonable. From the first time I contacted them, I was impressed by the way they handle their business. I highly recommend this company.
Reply from Safemile Auto TransportAug 12, 2024
Thank you so much for your kind words! We're thrilled to hear that K & V Auto Sales had a great experience with our services. It's always a pleasure working with professional partners like you. We appreciate your recommendation and look forward to continuing our partnership in the future!
