Great
Based on 358 reviews
SafeMotorist4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SafeMotorist is a national provider of state-approved online courses in driver’s ed, defensive driving, traffic school, FMCSA-approved commercial driver training and boating safety education. We help new and experienced drivers meet the requirements to earn their license, dismiss tickets, reduce insurance rates and stay safe on the road or on the water.
SafeMotorist (safemotorist.com) has 358 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
358 approved reviews, newest moderated first
Renee D.
The information was concise and easy to follow
Reply from SafeMotoristJun 15, 2026
Hello, Thank you for taking the time to leave a review! We are glad the information was clear and easy to understand. We appreciate your feedback.
Leslie L.
I was a return user and since I didn’t save my username and password I couldn’t logon. Needed to call the helpline to assist.
Reply from SafeMotoristJun 15, 2026
Hello, Thank you for your feedback and we are sorry about the inconveniences you experienced. We're so glad we could assist you over the phone! Our records show your course has been completed. If you have any additional questions or concerns, please don't hesitate to reach out. We're always happy to help!
Howard G.
It’s been over 2 weeks and I have not received my certificate.
Reply from SafeMotoristJun 15, 2026
Hello, We are sorry about the inconvenience. We will be reaching out to you via email to ensure that we have the correct address on file and then request a reshipment.
QYL
No automatic report to the insurance company (GEICO). I called a couple of times and still did not have the issue resolved. I ended up calling GEICO my self to report the completion of the training course. I personally will not use this provider again and do not recommend it to anyone.
Reply from SafeMotoristJun 15, 2026
Hello, We sincerely apologize for the inconvenience. The reporting process should not have required you to follow up with GEICO yourself, and we're sorry we fell short. Your feedback has been noted and will be used to improve our service. In the meantime, we recommend presenting your GEICO certificate directly to your insurance provider to avoid any further delays. If you'd like to discuss this further, please don't hesitate to contact us at [email protected].
Dan B.
A greedy company with predatory practices. This company will upcharge you for every single thing at every opportunity. They charge you $10 if you don't want to wait a week for a DIGITAL CERTIFICATE that costs them $0. The nice thing about digital is that it's instant, right? Not if you're this company. They truly have some of the most obscenely unethical practices I've every seen. Avoid at all costs.
Jackie G.
Beware! They try to upcharge you at every step. Supposedly (according to their website) my insurance company would be notified within 24 hours of my completion, but they have no record of my completion after five days. I will be getting a certificate in 14 DAYS BY MAIL (Really?) or I can pay $40 extra for express delivery. Meanwhile, my insurance payment is due in a week, so I will have to pay full price and go through the hassle of getting a credit once the course completion is verified. And I have spent significant time trying to contact them via email and chat (no tel. no!). I can get over the boring delivery of the course, but not the fact that I can't get a speedy verification to my insurance company. What a sham!
