Safety RestoreReviews of safetyrestore.com

Recibieron mi paquete el día Lunes 30 de Junio 2025...estoy leyendo y los comentarios no son nada esperanzadores. 1. Puntualmente, las 24 horas de reparation y devolución, simplemente no es cierto. 2. Me he comunicado por texto, email y chat de la pagina web de Safety Restore Inc. y el feedback no es su punto fuerte. 3. HOY Martes 1 de Julio 2025 dijeron que iban a mandar el numero de seguimiento *al final del dia*, son las 9pm y por supuesto nunca llego. (no cumplen lo que dicen). 4. Pregunte absolutamente todo a detalle, precios de reparación y reseteo de modulo de bolsas de aire, me dijeron un precio y al otro día faltaban $20 (LOL). Nota: Espero que no me salgan con una sorpresa con el modulo del airbag.

I haven't received my seatbelt back yet, so I can't comment on the quality of their work. However, I agree with Lakeranger - their customer service is lacking. Their claim of 24 hour repairs is strictly based on the time period within which a technician gets to work on your seatbelt. It is NOT based on when they receive it, even though their email confirmations and website make it seem this way. They received my seatbelt on Monday morning. When I chatted online with "Sergey" he said my repair was taking longer as they it need a specialist. However, when I called customer service they said Sergey wasn't speaking from anything he could confirm, and denied that my service took longer. Instead, customer service just kept saying the work was done within 24 hours, even though it was two days since receiving it (Tuesday end of day). As well, Sergey claimed it was shipped but couldn't provide a tracking number or any info. Customer service then said it was not shipped yet. Instead I was told it would go out at the end of day Wednesday. As I questioned him about this timing, he eventually just hung up on me. So be aware - 24hours means about three days from receipt to shipping, assuming all goes well. Also, if there's a delay - you better just accept the explanation because they won't offer any compensation or deviate from their "24 hours" claim. EDIT: I have installed the repaired seatbelt and it works well. I recommend their work, but remember their turnaround time can be longer than they advertise.

I sent my belts to be re-webbed and they did them in the wrong color. Honest mistake and they have since rectified the mistake. The Red webbing looks great and done promptly. Besides the communication about the mistake, good transaction and quality work.