Great
Based on 406 reviews
SageSure4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.
SageSure (sagesure.com) has 406 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
406 approved reviews, newest moderated first
Bill R.
The process was easy and Matt was great to work with.
Reply from SageSureJan 16, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Bettina
It was an easy experience. I was well reimbursed. Andrea was knowledgeable and helpful. You went beyond my expectations! I hit one star earlier by big mistake. You were perfect.
Reply from SageSureJan 16, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Mickey
It is the first time I've used home insurance in about 20 years. I was worried because Sagesure isn't a big name company that does a lot of advertising. I will tell you I loved Sagesure and will never go back to the big names.
Reply from SageSureJan 16, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Dana S.
Our representative was so helpful and there when we needed her.
Reply from SageSureJan 11, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Carol/Tom M.
Very responsive, although it is a bit difficult to get to the claims specialist in the beginning. Plus I didn’t like dealing with AI when initially filing the claim. Overall, the response was good.
Reply from SageSureJan 9, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
G C.
They have only an answering machine. They don't send documents about insurance paid.it affects my mortgage
Reply from SageSureJan 7, 2026
Hi G C, thank you for your feedback. Providing exceptional experiences and service is a top priority at SageSure and we are concerned to hear you experienced something different. We’d like the opportunity to speak with you to see if there is anything we can do to make it right. Please contact our Customer Care team by email at [email protected] with more information. We believe we can do better, please give us a chance to show you.
Ellen from N.
My experience with SageSure was great from the start of my claim and all the to the end. I felt comfortable and confident that I was in good hands.
Reply from SageSureDec 24, 2025
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Customer
The claim process with SageSure was very user friendly and we were kept well informed throughout. They worked directly with the adjuster and our contractor which helped to ease the stress of having damage to our home. We have been very satisfied with SageSure!
Reply from SageSureDec 23, 2025
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
