Saki KitchenReviews of saki.us

When placing my order, the website indicated the item was in stock. After waiting for 5 days, I contacted support to inquire about the delay in shipping my order. I was told the item is packaged and will be picked up by the carrier (UPS) today. 3 business days later the tracking number just shows that a label was ccreated,and that the package is not with the Carrier. I am cancelling my order and requesting a refund.

Best kitchen products.. Purchased a samovar tea kettle which is a lovely appliance for tea drinkers. It's design is quite unique and beautiful. Tea kettle with six of cups, a full tea-set is so good in price here , so I bought one of them..

First of all, thank you for making a solid bread baking machine. This machine is awesome. I am very impressed with the way it kneads. It really goes to work. I was very anxious and could not wait for this machine to come in. I had everything ready to go. When it arrived, I immediately got it out of the box, washed the pan, read all instructions then started baking the simple white bread. When you have all the ingredients all in one place, it takes about 10-15 minutes to put it all together in the order specified. So far in 3 days, I have made white bread, sour dough bread, raisin bread, and whole wheat bread and it all came out perfect. What a treat. I found the machine very comfortable to work with, the instructions are very clear, all touch controls work excellent. I followed the receipes in the manual provided with the machine as well as the pdf online manual. I have found this machine to be a worth while investment for my family because here where I live, a loaf of bread such as whole wheat, multigrain, raisin, will cost between $5 to $9 a loaf. White bread will be around $3.50 to $4.50 a loaf. This will add up quick. Considering the price of the machine, making 21 loaves on the average price will pay for itself. I love this machine. I used to make sour dough bread by hand and it would take me about 1/2 day to make 3 loaves including all the work involved. Now just put all the ingredients in the machine, close the cover, select the program and color of the crust, press start and you are done. What a dream. I can see myself baking more and trying out different recipes. Thank you Saki. And by the way I forgot to mention that the texture of the bread was just right. For the sour Dough, it was a little more heavy. I will be experimenting more to make it lighter.

Excellent Customer Service, Almina is a sweet heart.

The best customer service I got problems with my first purchase and reached out to Saki customer service. They sent me a replacement tea pot. I really appreciate it.

The support was quick to respond to me issue and sent a replacement item the same day. This is a company that is not afraid to stand behind their products

I recently started buying the SAKI product line for my kitchen. Starting with the samovar tea kettle. Lovely appliance for tea drinkers, I grew up drinking tea with my grandma so this is a little slice of childhood as well. The staff I spoke with about the appliances I bought were helpful and courteous. I am waiting on the bread maker to arrive so I can see how it works.

I love my tea pot , ordered one for my daughter as well . I love their customer service , they are very sweet & professional.