Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Salonreadywig
SalonReadyWig is one of the leading wig brand, specialising in human hair wigs that are professionally quality. Our goal is to create the most realistic looking wigs with hairlines that offer a seamless look.Every SalonReady wig is created all using high-quality materials for a premium finish.“What you see is what you will get”as our slogan, we always keep and provide the true length, true quality, true density hair for the clients who trusting and choosing us!SalonReadyWig has own human hair factory, affordable price, sophisticated technology, exquisite workmanship is one of the reason why you can 100% trust us!SalonReadyWig always win customers’continuous praise and trust for best quality and caring service!When we feel confident about our hair, we’re empowered to chase our dreams.We know the power first-hand of a wig to change your outlook on life by helping you put your best foot forward.Wear & Go glueless lace wig as one of the wig we produced, we will produce more and more wigs to help you all face and enjoy life with more confidence and gorgeous!We are here with you all the time! Welcome Join in SalonReadyWig, Always the best for you!
Salonreadywig (salonreadywig.com) has 25 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Hello,
I am writing regarding my order
I placed this order some time ago and have already sent several emails requesting an update, but I have not received any response.
Could you please confirm:
Whether my order has been shipped;
If not, when it is expected to be shipped.
If the order cannot be shipped within a reasonable timeframe, I would like to request a full refund.
If I do not receive a response within the next few days, I will have no choice but to contact my bank and open a dispute for this transaction.
I would appreciate your prompt attention to this matter and look forward to your reply.
Kind regards,
EU
Eunice
They don’t respond to emails or messages
I bought 2 wigs, on the 27th of April, trying to reach them by email or WhatsApp, they chose to ignore all my messages, i haven’t received my hair yet but i strongly believe they are not reliable and it seems they are scam, i will want my refund as their hair doesn’t interest me anymore.
MB
MamaHaz B.
Shapeless wigs
Bought two wigs from them and both were horrible! €250 wasted!
Dont go near
PO
PISSED O.
Horrible experience-What you see won't be what you get
Horrible experience! What you see is NOT what you will get! They take your money and hold onto it for over 3 months, ignoring your emails. After more than 20 emails sent to their customer service and advising them that I was going to inform the social media influencer that recommended their wigs, and 3 months later, they finally sent wig. However, they sent the wrong type of hair, body wave. I didn't order body wave! When I emailed and complained about what they sent, they had the nerve to respond by suggesting that I try using a curling iron to make the wig curly like the curl pattern/hair type that it should be! Now they are back to ignoring my emails again! Buyers beware as this company obviously can not be trusted. They will take your money and send you junk. Poor business practice to ignore paying customers rather than correct YOUR mistake. So sad!
DB
Devine B.
I have asked 6 times for the address to…
I have asked 6 times for the address to return these ugly cheap wigs. Each time they try to get me to keep them. I sent the video and they approved return but not giving me the address or responding. SCAM. Do not order here.
Reply from SalonreadywigSep 27, 2023
Good day Dear friend
Firstly, we would like to extend our sincerest apologies for the issues you've encountered. We understand your dissatisfaction with your shopping experience, and we've been doing everything in our power to address this matter and ensure your satisfaction.
Regarding the wig set you purchased, we acknowledge that it has been used, which has posed challenges for us in terms of resale. However, we have been working diligently with you to find the best possible solution, including processing a return and refund. Our aim is to resolve this issue and regain your trust in our services.
We deeply regret that you are dissatisfied with our service, and we will take steps to ensure that similar issues do not recur. Customer satisfaction is of utmost importance to us, and we will continue to strive for better service and products.
If you have any further questions or require additional assistance, please do not hesitate to reach out to us. We are committed to making your shopping experience more pleasant and satisfactory.
Once again, we appreciate your feedback, and we look forward to providing you with improved service.
GG
gg G.
wig frontal 10inches instead of 13inches wide
I wasn't able to wear my hair when it first arrived,i had to wait a while to receive it and needed it to be custom made 13x4 Lace Frontal Wear & Go HD Glueless Straight Wigs 100% Human Hair × 1
18 / 13x4 / 23inch cap, bleached knots (extra $20, not sure how much that equates to in pounds £). Peruvian.
I received regular updates but theres up to a days wait in responses, but because of the wait I had to get my hair braided into extensions instead for an upcoming event.
When I received the wig it was soft, pretty, slight sheading, no tangling. I received gifts with my wig, pink plastic wig stand, hair strap, 2 caps, mink 3d eyelashes and a comb. my braids were too thick to try on the wig so I've taken them out, did small flat cornrows and I did the bald cap method and put the wig on and the lace doesn't cover my sides at all height wise it stops at the top of my ears but doesnt reach my across to my ears, I went to measure the lace and its 10x4, no matter how much i stretch it out its still 10in. There's no point at this point in asking for a refund so my only option is to see what people do in this instance on YouTube and try altering it myself. I'm disappointed because I wanted to find somewhere that I could buy up to 5 wigs because I'm coming away from relaxed hair and sew ins. I'll do more research on a different company as this was more of an impulse buy that I saw on tiktok and cost around £120.
Updated review fri 15th Sept 2023:
In reply to you, yes I agree I did request a large cap size of 23inchs I did mention it above and it is the correct size as i have measured of course with my natural braided hair before i got braided extensions put in. I didn't remove my natural hair, measure my head and stick it back to my head. If your wig cap sizes do not accommodate for small neat short braids and a bald cap placed over that then am I meant to shave my whole hair off for your wigs to fit?
secondly I've received loads of emails about the latest hair that you're selling and I do regularly check my spam, since writing this review a) I've never heard from you in regards to this review directly to my email. b) I have never asked you for a refund or exchange so why did you say that I refused an exchange if I've never requested one? c) I've measured the lace numerous times and as I said it does go 4inches back but it definitely doesn't stretch to 13inches or more at the longest point it still stops at 10inches no matter how much I stretch it.
I did find a useful youtube hack to alter the frontal by desiree lynn: make your wig bigger any size. so now my frontal stretches and covers my hair/wig cap, I was worried that the lace would be damaged but my only option at the time was to wear it as is or to bin it so I went for it and it has worked just be really careful and it doesn't take long to do at all.
Reply from SalonreadywigSep 15, 2023
Good day honey, we are truly sorry about your shopping experience is unhappy, confirmed,1. for the wigs we shipped to you, we received your customize wig cap request and help you produce it in the correct wig cap 23 inch as your need, but so sorry about that the wig cap size you provide was wrong, you forget add your braid hair + headsize, we asked for a exchange, but you refused no matter when you wanna exchnage, welcome email us, we are very glad to help you. 2. about the lace size, it is 13x4, the real measure size is 14x4.5 which you can measure, for SalonReady wig, we aims at provide "what you see is what you will get" won't do any bad or fake things to hurt our customers include you.
ML
Madison L.
MULTIPLE Issues. I do not understand the hype with this company.
So disappointed with my experience with this company. I needed a blonde wig specifically for a new job by a certain date. Before ordering, I reached out, explained my situation, and asked if they could guarantee package arrival by that date. They assured me it would be rush delivered and not to worry about a thing. The package was multiple days late. I had to spend more money on a wig from a local beauty store last minute. When the wig did arrive, it was the worst thing I’ve ever seen. It didn’t fit, no coverage around the temples/ears. So thin that the wefts all the way down to my nape area were visible in the back no matter how I tried to situate it. The lace was very visible as well, not “HD”. I requested a refund and went back and forth with them for days as they tried to offer me everything except my money back. I’d already gone out and bought another wig! Finally I agreed to just let them send me a new “custom” one if I paid an upcharge for the difference. After all the hassle, they should’ve just let me return the first wig and sent me a better one for the SAME price. I was so fed up by that point I gave in. It took ages to arrive. When it did, the hair quality was terrible. Over bleached, fried, and stringy. I tried saving it with an expensive bond repair mask and no luck. My synthetic wigs have more movement than this. The lace is still crap. I’ve tried makeup, melting sprays, everything. Not a “slip on and go wig” like they advertise with lace like that. $200+ and weeks later and this is where I’m at.
Reply from SalonreadywigSep 15, 2023
Good day Madison, we are truly sorry made you down, for the blonde wigs you orderd, it is the 180% density natural hair look, if we you need a thicker density, we provide 200% 250% 300% etc. customize service. for the wig, it is the HD lace, for SalonReady wig, we aims at provide "what you see is what you will get" won't do any bad or fake things to hurt our customers include you.