Excellent
Based on 87 reviews
Salty Mermaid Beauty Lounge4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Facials, professional skincare, waxing, acne, Brazilian wax, bikini wax, electrolysis, Botox clinic, microblading clinic, permanent makeup clinic, CIT, collagen induction therapy, microneedling, Ketchikan, Alaska, makeup artist, Circadia, skin script, anteAGE, Hydropeptide, makeover, bridal makeup, wedding makeup, eyebrow wax, lash extensions, leg wax, permanent hair removal, electrologist, beauty services, gift cards, face wax, facial massage, anti aging, rosacea, capillary treatment, skin tag removal, clinical, facial, body waxing, facial waxing
Salty Mermaid Beauty Lounge (saltymermaidbeautylounge.com) has 87 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
87 approved reviews, newest moderated first
Natalee
I had a derma peel for the first time and am feeling fabulous and fresh! Roni has lead the way for me to stick to a skin routine and my skin looks amazing. We started with her skin script line and regular facials and worked our way up to a medium depth peel. and I always look forward to visiting the salty mermaid again! 5 stars!
S. B.
Roni is the best! Hands down! I never leave that office without a good laugh!
AM
Results of service (lash lift and brow wax) were decent but unfortunately, I felt the service provider was unprofessional and the service room itself was messy. The provider was late to my scheduled time and wasn't prepared for my appointment (after she canceled the week before without any communication about being sick - I showed up and waited for nothing) During my appointment she complained about being cold (as was I but again she was late to prep the building/room) and then didn't even provide a mirror to see the end result, just told me I was done and asked if my credit card was a "tap". I had to ask if I could look in the mirror across the room before paying. I had wanted to try this place for awhile, unfortunately I was left short of satisfied.
Reply from Salty Mermaid Beauty LoungeNov 9, 2023
Hello AM! We are happy to read that your lash and brow services went well! Since we’ve recently relocated to our new space, there has been some off-and-on again assembly of new items, rearranging of products, and other various projects in & around both the shop and treatment rooms. Please excuse our dust as we continue to find permanent homes and fixtures in our space. We always appreciate constructive criticism and have had beneficial conversations from your feedback on the importance of communication and timeliness. Thank you for giving us an opportunity to learn and do better in these areas. We’re sorry to hear that you left short of satisfied, and hope that you are willing to give us a chance to show you a better side of ourselves in the near future. -Roni
Cory
A lovely little shop in downtown Ketchikan. Kelsey did a great job on my lashes!
Jerrilynn
Kelsey was great ! I felt welcomed and made to feel comfortable. I’m so thankful that they were able to work around my schedule!! Very helpful, friendly, and great atmosphere
Jocelyn
She listened to what kind of style of lash I wanted
Candi
This is a fabulous plane and really works
Rena
I was really excited to find the Salty Mermaid Beauty Lounge when I moved to Ketchikan for the summer. Every treatment I had there from waxing to various different types of facials was perfect. I highly suggest booking an appointment with Roni, she's knowledgable, professional, personable, and funny. 10/10 will be going back if I am ever in the area again!
