SandiskReviews of sandisk.com

SanDisk USB stick 128GB gekocht. Ziet er veelbelovend uit met stalen behuizing maar ik vraag me af wat er in zit? Zelfs een videobestand van 5 GB geeft ie mij de waarschuwing dat dit bestand te groot is??? Hoofdpijn van dit soort dingen.

Three weeks ago I bought a M.2 SSD from the Sandisk website. It was delivered to me by UPS in 2 days which is very fast in my opinion. Unfortunately the moment it arrived it turned out I didn`t need the product anymore (long story). After reading many negative reviews here I was hesitated to send the product back to Sandisk. However I know that Sandisk is a big well known company so I decided to take the risk. Filling in a return request was very simple and I received the return lable in my e-mail within seconds. After bringing the package to a UPS Access Point the tracking showed that it reached its destination in 3 days. Two days later I already received a credit memo from Sandisk in my e-mail that I would get the money back. Yesterday they paid me back the full price so I am very happy with their service.

Absolutely horrible customer service. I bought a Sandisk Pro Blade 2 TB drive and it broke within 10 days. I sent it in to Sandisk to get a quick replacement and it took 20 days for them to send me the wrong product which was addressed to an entirely different customer in New york. So I call in to try to fix the situation and weeks later they still havent sent me the correct product or even tried to fix this situation. I had to go out of my way to ride one hour by bike to ship back the SDD which they incorrectly sent me, and then they did nothing to fix the problem. I have called them everyday for 14 days and they have lied repeatedly on the phone about fixing this problem. I've spent over 8 hours on the phone, unpaid time, trying to get them to send me the drive that I legally own and they are obligated by warranty to replace, back to me. At this point it seems they are running a fraudulent operation stealing customer's products. They are the ones that made a mistake in sending me another customers product with my shipping label. And it is their responsibility to fix their mistake as quickly as possible, but they are repeatedly lied on the phone and they have done nothing to fix this situation after over 1 month from sending in my broken and corrupt problade drive in to get a replacement. I'm not even talking about how upset I was to purchase a PRO drive and to lose all my video work from 10 days of shooting. This experience is by far the worst in my life in regards to customer service. I will never ever buy a sandisk product again and I will go out of my way to tell as many people as I can just how horrible this company is and they don't deserve to exists. What a joke of an "American" company. It's like the leadership at Sandisk could care less about service or quality.

Appalling customer service. Order placed and no order confirmation received - contacted online chat the next day who couldn't provide evidence order had been received but also declined to process refund for the non-existent order. Paypal claim raised successfully.

Product (xbox expansion card) works well, but shipping took far longer than it was supposed to (nearly had to give up and demand a refund), and the included xbox game pass membership code didn't work at all.

I bought a 2 pack, USB flash drives that (allegedly) were password protected. I have used this type item from many vendors for years. These were just flash drives with an 'Install SanDisk Software' icon. I clicked it thinking (like the other 15 I've used in my life) it would walk through the set up, make a password and a quick intro. Apparently with SanDisk this is not the case. I was sent to a website with 8 different software downloads. OK, which of the 8 is for this SPECIFIC product/ IDK, and neither did the website. OK, I read the info, the only one that mentioned the specific item I bought was actually a recover download. Don't need it because I am unable to use your product. Next I attempted their Chat to be sent to an equally unclear YouTube site. So I sent an email. AN auto reply said we'' get back to you in 48 hours. A few hours later I was informed via email that "A support account has been created for you". Wow, I had a SIMPLE QUESTION, what software is needed for your product that I purchased. I am an hour of wasted time into this and these people think I want or need or am willing to make ANOTHER useless account at a company I will interact with 1 time every 10 or 20 years? I did not nor will it ever happen. I will return this opened package (items unused) to Amazon. Luckily SanDIsk does not need me nor do I need them. I tidbit of actually acting like you had any respect for my time would have gotten this company a customer but apparently they can not be bothered. Great work SanDIsk, I couldn't help notice how low your customer reviews are. Keep up the incompetent work. Update 7/29, SanDIsk answered me from a non-monitored email so I could not reply. The person said, the software is on the drive and does not have to be downloaded. Really? I have been using computers for 30 years. I can actually open the 3 files on the usb drive and check everything to determine the software IS NOT ON THE DRIVE. If I cared I could actually start this process again. I could waste more of my time to get to a place that I am unable to get help or even discuss the problem electronically. Nothing like a company that respects their customers on a level like a dogs poop. DO NOT BUY ANYTHING FROM THESE BOZOS!!!!!!!!!!!!!!!!!!

do not ever rely on their storage if you don't want to loose it all

A good company for pen drive SST herpes and other portable storage