Bad
Based on 267 reviews
Sandisk1.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sandisk is a leading developer, manufacturer and provider of data storage devices and solutions based on NAND flash technology. With a differentiated innovation engine driving advancements in storage and semiconductor technologies, our broad and ever-expanding portfolio delivers powerful flash storage solutions for AI workloads in datacenters, edge devices, and consumers. Our technologies enable everyone from students, gamers and home offices, to the largest enterprises and public clouds to produce, analyze, and store data. Our solutions include a broad range of solid state drives, embedded products, removable cards, and universal serial bus drives. Learn more about Sandisk at www.Sandisk.com.
Sandisk (sandisk.com) has 267 customer reviews on Folks Told, with an average rating of 1.7 out of 5.
267 approved reviews, newest moderated first
Brandon
These guys have been spamming me for ages, I have tried unsubscribing to numerous emails but every time I click the unsubscribe link in their email the page 'This site cant be reached'. Sort it out or I will complain to the Information Commissioner.
Dave
One of the more expensive SD cards on the market.......and the most unreliable lost so much data due to failure Stopped buying them
A. S.
Wish i could rate this negative. Bought a hard drive but received a totally different model when the order arrived. I requested a return, and sent the incorrect item back. Now Sandisk is telling me they cant process my return because i returned the wrong item. What else could I sent back to you???!!! Unbelievable. At least it wasn't an expensive purchase...
Chris B.
I didn’t ever think to check the reviews as I assumed Sandisk were a reputable company. Turns out their customer services is appalling. I ordered a 1TB Pro SSD 4 weeks ago. UPS set a 2h delivery slot 3 days after my order so all seemed good. But it didn’t arrive. I left it til the end of the week to see if they’d reschedule but it became apparent it was lost. I spoke with Sandisk to advise and I just kept ‘waiting longer to see if it arrives’. This repeated and repeated and just now, 4 weeks after my order they have raised an investigation with UPS which will take 10 days. They’ll get back to me after that. I asked several times if they’d send me a new package but they won’t do anything until the order is investigated with UPS. 2 days ago I’d had enough and bought the same disk on Amazon which arrived yesterday. But now looking through these reviews it seems the reliability may be as poor as the customer services. What a joke!
Plantano
Product was damaged/defective. I called and asked for a replacement, but they forced me to do a return and then re-buy. When i made the return the item sat in their warehouse for almost a month and then they now claim I sent back a completely different product. Would strongly recommend avoiding SD products altogether, but if you must buy them, DEFINITELY DONT buy from SD directly. The customer service is very poor, Seems like someone in the warehouse is either swapping out products or there is just blatant incompetency going on there.
Pedro
All SSD drives have problems. Even the PRO is disconnecting by itself randomly. In my company we have several disks and both the PRO are problematic. A 2 Tb from the previous version, suddenly dead. A WD 1 tb with metalic case, dead... I will stick to Samsung or Crucial from now on... I recommend you to do the same.
Neelu D.
I wish I could give their customer service a negative rating. I had a terrible experience trying to get help for a faulty 512GB USB stick. They made me use several software tools to test it, and eventually asked me to send the faulty product to their facility in the Czech Republic. They shipped it at the slowest possible speed, and it took 10 days to arrive. Then, there was complete silence. When I followed up 5 days later, they claimed they only registered the replacement on the day I emailed them, and said that was the day they officially received the faulty product. After that, there was no further communication from their side. It took over a month to replace a small USB stick ( I am still waiting for a replacement).I can only imagine the nightmare if I had bought data centre hard drives or dynamic drives from them.
Chuki
Compré tarjeta SD 256 GB y me envían una de 128 GB, he comunicado a través de un chat con ellos 2 veces, también por correo desde su propia pág web y han pasado 14 días y no se nada de ellos. He visto algún comentario aquí de otros países que pasa lo mismo y no te hacen caso. Me ha pasado además en la propia pág oficial de SanDisk. Compré a través de Paypal y acabo de reclamar (vamos a ver si paypal funciona) , después si siguen así iré a la policía a denunciar. Este es mi número de reclamación 250220-001883 y este es el número de mi pedido 88342949. Seguiré actualizando la información a ver como se resuelve este caso. Actualizo. Hoy día 7 de marzo he vuelto a hablar con ellos por chat y me han enviado una etiqueta de devolución por UPS. Seguiré actualizando. Hoy día 19 de marzo me han devuelto el dinero.
