Frank
Very Pleased
Timely delivery, easy setup, and simple operation - Couldn’t ask for more on this home use indoor infrared sauna!

Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
SaunaKits.com (saunakits.com) has 571 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
571 approved reviews, newest moderated first
Frank
Timely delivery, easy setup, and simple operation - Couldn’t ask for more on this home use indoor infrared sauna!
Viorica P.
Extremely helpful and patient!
Scott J.
Their customer service is best in class!!! I damaged some cables and fuses installing my sauna and didn't know what to do. I messaged their customer service team and Ez from their support team jumped right on it. Ez was super responsive and went above and beyond to make sure I only ordered what I actually needed. Ez worked with their engineers to verify everything was right. I needed the parts right away and Ez got expedited shipping for me. I had such a great experience with Ez and Nordic Sauna and would HIGHLY recommend them!
CustomerA
All good with Delivery
Alexander
Ez was very courteous and kept me informed proactively. Highly recommend.
Mel
Wish more companies had customer service like this. EZ made this bad situation into a good turnout for detail of staying in touch and helping with excellent.
Alden
great costumer service
A L.
Very helpful at answering my questions -- on a Sunday