Kenneth W.
Excellent Customer Service
Excellent Customer Service

Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
SaunaKits.com (saunakits.com) has 571 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
571 approved reviews, newest moderated first
Kenneth W.
Excellent Customer Service
Taylor S.
Great customer service. Quick response times, no pressure to buy, overall great service and helpful!
Brian S.
Helped with any questions I had along the way.
Devang T.
Good customer service even on Sunday.
Lillian S.
Answered all my questions
John L.
The rep was knowledgeable, patient, and very helpful in assisting me find the best sauna heater for my home sauna.
MR KARLO O.
Matthew was able to answer questions and give recs toward my Mira S purchase expertly. I appreciate honest feedback regarding a purchase of this magnitude. Thank you.
Rusty P.
Eric and Charlie were fantastic with customer support since we were using our HSA to buy the sauna it required a couple of extra steps. They patiently walked us through everything on the phone while we ordered through the website. We just ordered but, so far, everything has been great.