Great
Based on 177 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Savvy is a direct booking marketplace with over 150,000 professionally managed vacation rentals across the U.S., Canada, and Mexico. From beachfront homes to cozy mountain cabins, you get the same home and the same host for an average of $500 less per booking compared to other platforms. No markup, ever.Reviews on Trustpilot reflect the Savvy booking experience: ease of use, savings, pricing transparency, and customer support for travelers and property managers. Questions or feedback about a specific property are best directed to your host.Led by Eric Goldreyer and a team of hospitality and travel industry veterans, Savvy is built for travelers who want to spend more on the trip and less on the platform, and for property managers who value direct guest relationships and the freedom to deliver exceptional hospitality on their own terms.
Savvy.com (savvy.com) has 177 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
177 approved reviews, newest moderated first
Heather A.
We had a great and easy experience booking with Savvy! Website was easy to use and once we picked our place the communication with the host was quick. The host did a great job with emails and telling us all that was needed. Loved communicating directly with the host.
Reply from Savvy.comJul 1, 2025
Hi Heather - we're so glad you had a great experience! We thinking that communicating directly with the host is the best way to do it too.
Rose B.
I had a gift card to use and I never felt comfortable that I would receive my money until it actually landed in my bank account.
Reply from Savvy.comJun 19, 2025
Hi Rose, Thanks for your feedback, and we're sorry the gift card process felt frustrating. Because on Savvy, you pay the host directly to avoid service fees, we can only offer them as cash back after the stay instead of at the point of sale. We're actively working to streamline the process and make it easier for everyone. We appreciate you sticking with it and helping us improve.
James L.
The process to get reimbursement for gift cards is cumbersome, confusing, and time-consuming. After one month of back and forth correspondence, resends of information, resent emails, I finally received reimbursement. It shouldn’t be that difficult. Less “Savvy” technical people would probably give up.
Reply from Savvy.comJun 19, 2025
Hi James, Thanks for your feedback, and we're sorry the gift card process felt frustrating. Our current system includes a few manual steps to prevent fraud and ensure rewards go to verified bookings. Because on Savvy, you pay the host directly to avoid service fees, we can only offer them as cash back instead of at the point of sale, which also makes things more cumbersome. That said, it shouldn't feel this hard. We're actively working to streamline the process and make it easier for everyone. We appreciate you sticking with it and helping us improve.
customer
Quite helpful
Reply from Savvy.comJun 16, 2025
Thank you for your review! We would love to know how we can improve in the future to make your experience even better.
Christopher V.
James and Michelle have been great to work with and helping us with our integration.
Reply from Savvy.comJun 16, 2025
Thank you for your review! We are glad you had a great experience.
Roberta C.
The whole thing from beginning to end has been very difficult to navigate
Reply from Savvy.comJun 10, 2025
Hi Roberta, thank you for your review! I am sorry that you had a difficult time navigating. I would love to hear more about your experience so that we can improve the site. I will reach out to gather more information.
Vacation Ownership M.
Better than I tought it would have been. Great direct booking site. Love it.
Reply from Savvy.comJun 10, 2025
We're glad we exceeded your expectations! We hope to continue to do so for years to come.
Cathy W.
I appreciated the follow-up done by Savvy making sure my experience went smoothly. It did.
Reply from Savvy.comJun 8, 2025
Thank you Cathy! We are glad you had a great experience!
