Excellent
Based on 288 reviews
Say Insurance4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make sense of car insurance by giving drivers the information they need to pick the coverage that’s right for them. Basically, we’re keeping insurance simple. Just like it should be.Transparent. Clear. Simple. What sets us apart? Roadside Assistance included in every policy. Clear and transparent about coverage options. Discounts like Advance Pay, Pay-in-Full, and Anti-Theft.It’s insurance, your way.We provide coverage in Colorado, Kansas, Illinois, Indiana, Missouri, Tennessee.Get A QuoteCoveragesAbout Us Our Say Service Squad will be there for you whether you want to call in, chat online, or even email about anything insurance related.
Say Insurance (sayinsurance.com) has 288 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
288 approved reviews, newest moderated first
Leon M.
My claim was handled very professionally. It’s been over 30 years since I had been involved in a auto fender bender. Say insurance people were very understanding and compassionate at the same time. Wayne
Reply from Say InsuranceJan 6, 2020
Thank you, Leon! We love to hear that.
J W.
As a newer driver, Say insurance has been the only legit insurance company that gave me an affordable rate for my first car. The cheapest I was able to find as a new driver through other insurance companies was over $300 a month, when Say’s rate was roughly half of that. Say’s customer service does a fantastic job as well. I thought it was too good to be true for the first few months honestly!
Reply from Say InsuranceJan 6, 2020
Thank you for the glowing review! We love having you as part of the Say family.
Lukas H.
It’s affordable insurance and less hassle and paper work than any other. I recommend it to anyone that talks to me about insurance. The website is super simple to navigate and any issues or questions is addressed with quickness and respect.
Reply from Say InsuranceDec 3, 2019
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Gerald Y.
Im not happy that you raise my rates every 6 months even when I have a spotless driving record
Reply from Say InsuranceNov 19, 2019
We're sorry to hear that. If you'd like to discuss this further please call our Say Service Squad at (800) 225-5729 and they may be able to look into why your rate is increasing.
Dinesh M.
Best quotes you can ever get. Loyal customers get discounted rates at every renewal!
Reply from Say InsuranceNov 19, 2019
Thank you for taking the time to leave us this review. We're happy you're happy!
Mark F.
Best person in the company. If she is not a manger she should be. Showed great soft skills, great customer service, listening to the customer, understanding, and did all this for someone looking to cancel. She had all the info off the top of her head and was quick. When I called i was looking to cancel and she even went out of her way to try to keep me with you all. Unfortunately the company could not lower the rate. She was absolutely amazing. Im serious, make her a manger. Good call center employees are hard to find. I have worked in a call center and maybe 3 out of 500 of our agents were as good as her.
Reply from Say InsuranceDec 3, 2019
Thank you, Mark, for the awesome shout out about our Say Service Squad. We think she's pretty great too! We really appreciate you taking the time to share your feedback.
Micheal S.
Great company ,great rates , friendly customer service. Have recommended them to many to my friends and family
Reply from Say InsuranceNov 19, 2019
Thank you so much, Micheal, for those kind words and telling your friends and family about Say. We appreciate you!
Kenneth R.
Well I know as you will since you are reading this you will know my biggest issue with the company (Say )insurance. So here you go! 1. After telling them the best company to be insured by is say insurance, I have to repeat myself! I.E. did you say say, say, do you say ETC.. 2. After They have taken my advice and switch to say I have to be taken out to dinner every night. They saved so much money switching to SAY INSURANCE, they want to take me out to spend some of the money they’ll be saving with SAY INSURANCE! 3. Say insurance sent me gifts and they become a conversational piece. I.E. I received a solar rechargeable mobile battery, Birthday cards ETC.... 4. The best company I have ever went with! 1 00% satisfied and will be with this excellent company until I no longer drive. As a US NAVY veteran, I would let these guys serve and insu ensure my ship, house, car or anything! Thank you Say Insurance! Kenneth Rzonca, ModernReal Estate Cell: 970-689-5854 Office:303-433-3158 Ex:435
Reply from Say InsuranceOct 29, 2019
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
