Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Scaleway
Scaleway helps developers and businesses to build, deploy and scale applications to any infrastructure. Located in Paris, Amsterdam and Warsaw, Scaleway’s complete cloud ecosystem is used by 25,000+ businesses, who choose Scaleway for its multi-AZ redundancy, carbon-neutral data centers & native tools for multi-cloud architectures.
Scaleway (scaleway.com) has 349 customer reviews on Folks Told, with an average rating of 1.6 out of 5.
It was very easy to get a Mac Virtual Machine up and running and worked surprisingly seamlessly so great job there!
However, the next day I was kicked out of my account because they thought I was a bot even after doing ID verification and adding bank details. The in-app support wasn't responsive however after finding one of their employees on LinkedIn they solved my problem almost immediately! So really impressed!
F
F.
Good enough, with a few caveats
I'm kinder on Scaleway than I'd be on a provider such as GCP, because they are much smaller and trying to do things differently. Yes, the UI isn't the best, they're still coming up with new products, etc. But hey, it's a business trying to position itself as more ethical than most! And so far the experience has been pleasant: we've relied on their customer support twice (plus a few uses of their Slack) and our issues were solved.
The specific negatives I've experienced are:
- Private networks are per-location, but some other components are per-region. So we can't protect Object Storage by locating it inside a VPC. I guess that makes sense, but it's not ideal.
- Managed databases couldn't be part of a private network. They actually changed this recently, but by that point I had given up on private networks altogether.
- Instance-to-instance traffic in private networks could be much better. Some providers go beyond gigabit speeds.
- Object storage stopped working for a few days due to a change in the signing algorithm, but we weren't notified. The team mitigated the issue after a week or so, but I would've liked to know that it might be coming. I ended up upgrading to S3's v4 signing algorithm to solve the problem on our end.
- IPs can't be assigned between objects of different types. This is a reasonable shortcoming, but it meant I couldn't simply point a Public Gateway's IP to an instance, and had to update DNS as well.
- DHCP resolution in private networks was a bit spotty and/or the issue was with automatic mappings. I ended using manual NAT and mapping things myself.
- I still haven't managed to deploy their Docker-based automatic containers. The resources of the container are too limited to successfully deploy our Python containers.
On the other hand, there's some nice positives:
- Pricing is competitive.
- The managed database has been flawless so far. Automated backups and failover nodes are nice and not as expensive as competitor's.
- SSH performance is pretty good. I've used other providers where SSH is almost unusable as characters only show up after 1 second or more.
- Migrating out of a private network was simple enough, as the instances acquired public IPs immediately and I was able to update DNS in real-time.
So all in all, we're happy with them. That said, we are considering some of their competitors that share a similar stance (EU-based, ethical, renewable energy), because then we'd be able to finally centralize our entire infrastructure.
TM
Thjis M.
Scaleway is different from many similar…
Scaleway is different from many similar providers, but I let you judge based on the rest of my review. I've been using their service for a few years now and I'm mostly happy.
Fair amount of locations that is slowly growing, currently 5, affordable servers, tolerant as in obviously a smaller company than the big players, so when something happens it's relatively easy and fast to solve.
Their object storage is a great alternative to aws s3, disk management on servers is easy, always hourly billing and reasonable plan sizes.
Now to the negative, for the cheaper plans at least it doesn't seem to be much fail over, I once had a complete server crash on on of their ARM64 servers (no longer available it seems) and basically lost it, support where fast to inform me about it. Luckily with proper backup I was able to recreate it fast and it's cheap so it wasn't a big deal.
Another negative aspect is the IPv6 implementation, which seems to be DHCP, that means, for every reboot of your server, you might get a new IPv6 address. IPv4 is tied to the server tho and multiple addresses are supported. Just thought it's an odd configuration choice.
I recommend Scaleway if you look for something cheap, knows what you're doing and have proper backup so that you could restore quickly if anything goes wrong.
KO
Korial
Bien
Pratique, pas trop cher et support au top pour le temps de réponse, parfois à côté de la plaque, mais plus rapide que les autres.
SD
Slavic D.
Good price, good specs, occasional hiccups.
I haven't had any major issue with any of their servers. Several years since using different (low to medium sized) servers. Sometimes supervisors crash, requiring a support ticket for the to restart, but I wouldn't call this a deal breaker, at least in my case.
AD
Adrien
So far so good.
So far so good.
Pas de mauvaises surprises jusqua présent. J utilise leur partie cloud pour du dev en staging. Leur interface de gestion est facilement compréhensible, et les tarifs sont plutôt abordables.
Une 5ème étoile si ça tient dans le temps !
AC
Adrien C.
Client historique de leurs dédiés…
Client historique de leurs dédiés fiables et à prix compétitifs, j'ai récemment commencé à utiliser leur kubernetes, très prometteur!
AL
Alice
Pour les pros
Si vous êtes un développeur expert dans l'art de manager vos instances cloud via des API, alors vous serez super heureux d'utiliser Scaleway. Le rapport qualité/prix est vraiment intéressant et en plus il y a plein de tutos et docs disponibles.
J'attends juste qu'ils sortent leurs nouveaux produits, Kub en particulier, pour conforter mon avis.