ScentmatchersReviews of scentmatchers.com

Ordered Charles of the Ritz and it is nothing like the original fragrance. Very disappointed, money down the drain.

This smells absolutely nothing like the Abercrombie signature for women from the 90s. It smells like a really cheeky men’s cologne. Plus I ordered the silver cap and they sent me the gold cap. I hate gold. The only thing I absolutely loved about this was that I got to put my own label on it

In a word, terrible. I don’t think there was a single note similar to the original. After spraying the fragrance, I had to wash it off it was so awful. I stupidly bought two before trying it out first.

Ordered 3 very different fragrances. What I received was not even close! It seemed they'd used the same base liquid and just sent 3 bottles of that. One bottle spray was damaged so could not be sprayed but had leaked. They offered to make another lot. Giving the benefit of the doubt I asked them to sent a small sample to my home in Australia. They would not, but did refund me- although I still bore the cost of the postage. Unfortunately their claims do not match their product. Don't waste your money!!

Scent matching: 0 Turnaround: 0 (mine took 17 MONTHS) Customer Service: 0 Refund: 0 Resolution: -100 The worst consumer experience I have EVER. HAD. Don’t fall for it. ** UPDATE: After 18 months I managed to negotiate a refund and did receive a check for the full amount I paid. I stand by my review of the product, but I do appreciate that in the end, ScentMatchers honored their guarantee.

I can attest to Scentmatchers being a scam. I ordered a bottle of their Debbie Gibson's Electric Youth and it smelled more like elderly acoustic. I was sure that they had scent me some other fragrance by mistake but they assured me that they had dispatched the right thing. This was not even close to the fruity notes of the perfume I remembered.

Similar to other reviews, I received a subpar product and the same canned message when I complained about the poor quality and lack of matching to the original scent requested. I have filed a complaint with the Michigan BBB, and am drafting official letters to the Michigan consumer protection office and Attorney General to investigate and this organization for fraud and false advertising. I suggest others who've fallen victim to this organization do the same.

Total scam. Do your homework and read the reviews on every site you can find. They promise to match a scent - but, they don't. Not even close. This is a complete fraud. Look into all of the businesses owned by Angela Lynn Schultz and Adam Lawrence Schultz. You will see this is a pattern. And they are making a fortune committing this fraud. Owning and showing horses is expensive, but they seem to do just fine with trips around the world, etc. Forty acres of land and an 8100 square foot house with 8 bedrooms and 6 bathrooms - all on a lineman's salary. Next letter for the Michigan Attorney General and Form 3949-A to the IRS.