Average
Based on 258 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Scentsy is a United States-based multi-level marketing company that sells scented products including candle warmers.
Scentsy (scentsy.com) has 258 customer reviews on Folks Told, with an average rating of 3.1 out of 5.
258 approved reviews, newest moderated first
denise R.
I never buy from mlm's but I do like the scentsy wax melts. Lovely scents, most last, some don't. What I don't agree with is the ridiculous postage and the cost of the bars. For those 2 reason, main one being the £6 postage, I don't buy from scentsy now. Shame as I do like the melts. I've found other vendors with great products and a fraction of the price and they do similar scents
J A.
Not a good company absolutely disgusted by their awful customer services or lack of them. Over priced products which are tested apparently on what as the product which was a lot of money smashed into smithereens and no help or assistance especially after all the money spent. I will NEVER recommend this company to anyone again and I have reported them to Trading Standards not good
Lefèvre
A Wo *** o ** B **** y.nl consultant, shame on her, stole 105 € of goods from me and resells them via Facebook in Boxes at 45 € and Scentsy does not care, what a beautiful company which condones this heinous act, and presents itself above all as benevolent for its employees. Bye Bye Scentsy, yuck
Tuyet
1) Don't bring personal belongings to this place if you plan to work there. Stuff get stolen all the time and they will just tell you "we couldn't find" but in reality. Their cameras aren't even functioning 90% of the time or its direct in areas where you can't even see anything. 2) Your boss can do whatever they want to you. Mine constantly verbally talked down to me and in front of fellow co-workers yet nothing has ever happened to him even with HR's involvement. They call these folks C-Level's. 3) Teamwork? Good luck with that. Micromanagement is the real name for Scentsy. They have the lowest pay grade in manufacturing and customer service in all of Idaho. Yet they expect you to go up and beyond. 4) Safety? Good luck. During COVID-19 employees there were dropping like flies. People request more safety options but are denied. 5) Happy and great place to work? Since my time there I've seen over 600+ people go in and out. Your better off working somewhere else where your words are heard.
Gem
Been waiting nearly a month for a refund when my item got delivered to a shop that I could not get too, without any efforts of delivery being made to the address I paid 6.50 for!!!!!!! Appauling. The item got automatically returned. I emailed and emailed. Eventually got a response stating I would have the money refunded. ABSOLUTELY NOTHING!!! DESPITE SENDING MORE EMAILS!!!
Terence G.
Could not believe the delivery price for a replacement £2.50 pygmy bulb. Delivery £6.50
Cyber B.
Wax not the same as it use to be. The wax bars are rubbish !!! I guess with higher shipping cost they had to cut cost of there over priced products as well. I’ve been buying Scentsy for 5 years now. And I won’t be buying any more. Now that supermarket wax is cheaper and last longer. Scentsations from Asda so much better. Scentsy are making the warmers cheap and they are getting smaller. Such a shame. All MLM are the same over priced crap. Recruiting the vulnerable mums makes me sad.
Toodles
Joined Scentsy as a consultant in the UK, during the pandemic to earn some extra cash. Soon became apparent that the market was very heavily saturated, that I was not 'my own boss' and that as well as the start up fee, there is a monthly website fee and I would need to pay for my own costs, customer samples, stationary, fuel for delivering locally, postage perks for customers (to keep them happy!) etc. Although you could make a little money without recruiting others, it's VERY unlikely and I was soon subjected to daily reminders to recruit 'teamies' for the benefit of my up line and their upline and so on. It becomes clear very early on that you are just a sales person for them, and not your own boss at all. You have to post on social media regularly, you have to watch what you do or say on your own social media accounts and there are eyes everywhere pretending to 'cheerlead' you, when really, they are spying on you to ensure legal compliance. The consultants are the best customers for all the wrong reasons. Save your money and your precious time and avoid their overpriced, unethical products. MLM=Mums Losing Money
