Schlesinger GroupReviews of schlesingergroup.com

Did an online focus group twice. The subject was interesting, informative, and fun. The moderator was professional and encouraging more on one than the other. We will never know if our answers were taken seriously or even considered. The main downside of these focus groups is being paid in a timely fashion. If the participants do there part by doing pre tech checks and showing up on time we should not have to wait two months to get paid. The subject of payment is avoided and downplayed. In this day of technological advancement, payment to participants should be quick and efficient with full transparency. This company fails the participants when payment time becomes a mystery. We can only hope this company gets better in the future.

The focus group was easy and good incentive program but they lack good customer relationship skills. I have been trying to message them about my recent incentive which was meant to be paid which hasn't delivered a week now. This is my first time with them and they say first impression really matters. They should be able to respond to customer mail about any issues.