Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Scribe
Scribe helps organizations capture and optimize how work gets done. Scribe’s Workflow AI platform creates step-by-step guides (no more manual documentation), and identifies the biggest opportunities to improve across your organization. Trusted by teams at New York Life, T-Mobile, LinkedIn, HubSpot, and Northern Trust, Scribe is used by 94% of the Fortune 500 to work smarter, faster, and deliver exceptional results.
Scribe (scribehow.com) has 27 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
Scribe is an incredible platform. I systemises and created all dental reception manuals and how to guides in a fraction of the time! Well worth it!! I find it easy to use.
Reply from ScribeMar 5, 2026
Thank you so much for your review, Jocelyn! We're honored to help train the fine folks at your dental office. 🤓
EY
Edward Y.
Efficient, easy interface, saved me from so many meetings & slack messages
Scribe completely changed the way I create and share processes. It’s intuitive, reliable, and has saved our team countless hours. We used it to onboard new hires and standardise workflows across departments what used to take hours of meetings now takes minutes with ONE email.
Highly recommend it to any manager that wants to structure their teams learnings with the constant updates from management.
Reply from ScribeJan 26, 2026
Hours of meetings into minutes with a single email is music to our ears, Edward! 🤩 Thank you so much for sharing your Scribe story, and we're honored to be part of your tech stack.
AD
Aoife D.
I am obsessed with Scribe!
I am obsessed with Scribe!! It’s been a game changer for me to create quick reference guides
Reply from ScribeOct 9, 2025
We're honored to be part of your tech stack, Aoife! Thanks so much for sharing your story with us. 🤗
Happy scribing to you!
TS
Team S.
Techy people hate SOPS too...but not w/ Scribe!
So I despise creating SOPs (even as a systems person). They are just tedious and everyone makes them differently. Scribe allows people to just hit record, do their flow, and share it to the team. No coordination. No needing to follow brand guidelines for consistency. Just the system and move on! My kind of software.
Reply from ScribeAug 19, 2025
We're honored that Scribe is part of your workflow; always happy to hear that it keeps you in the flow of your work! 🤩
Happy scribing to you and your team, from a team of systems people to another! ⭐️
AR
Alex R.
I've been using scribe for 2 years now…
I've been using scribe for 2 years now and I love how easy they make it to create professional looking documents. I use scribe to document new-employee facing onboarding documents that have decreased our onboarding time by about 30%. I also use scribe guides internally to train on departmental processes. We now have a small bank of guides that act as modules. This is super helpful for current employees to review and for new employees to reference in their day to day
Reply from ScribeJun 18, 2025
A 30% decrease in onboarding time is incredible — thank you so much for sharing your story, Alex! 🤩
Happy scribing to you and your team; we can't wait to see what other processes you turn into playbooks next!
PS
Pete S.
Scribe has changed our we support users!
We’re a medium-sized nonprofit organization with a distributed team supporting staff and programs across the U.S. and Latin America. In 2024, we started using Scribe to enhance the way our Technology Services team provides support to end users—and it has been a game-changer.
What began as an experiment quickly turned into a core part of our support model. Scribe makes it incredibly easy to create clear, step-by-step guides that are automatically generated as we work. This has allowed us to build a robust internal knowledge base, reduce the time spent on repetitive training, and empower our staff to solve simple issues independently.
One of the biggest impacts we've seen is improved consistency and clarity in our documentation. Before Scribe, user instructions were often scattered across PDFs, emails, and chat threads. Now, everything is centralized, easy to update, and visually intuitive.
Adoption has grown quickly—not just within our Technology Services team, but across departments. We’ve seen enthusiastic use by program staff, HR, and finance, all of whom are now creating Scribes to document and share their processes. This cross-functional use has helped foster a culture of documentation and knowledge-sharing that we’ve been working toward for years.
If you're part of a lean team looking for a simple, powerful way to scale support and improve operations, Scribe is absolutely worth exploring. It's made a tangible difference in how we work.
Reply from ScribeJun 18, 2025
Thank you so much for sharing your experience with Scribe, Pete! We're honored to be part of your tech stack and helping you and your team create a super clear internal knowledge base. 🤗
Happy scribing to you and your team — we can't wait to see what you all will do next!
NC
Nick C.
Useful Process Tool
After seeing a few ads for Scribe, I decided to sign up for a free account. It is incredibly useful for creating "how to" guides for internal workflows. It has saved both money, energy and time!
Reply from ScribeApr 3, 2025
We're so happy to hear that, Nick! Thank you for sharing your experience with us all. How-to guides are sort of our thing, and we're honored to now be part of your workflow! 🤓
CO
Consumer
Love Scribe
Love Scribe! Very easy to use and is overall very helpful in every aspect.
Reply from ScribeMar 24, 2025
We're so happy to hear you're enjoying Scribe; thank you for sharing your message! 🤗