SCRUMstudyReviews of scrumstudy.com

Reply from SCRUMstudySep 22, 2026

We’re sorry to hear about your experience and understand how frustrating it can be to feel that you were enrolled in a course you did not intend to purchase. We take concerns regarding course enrollment, payments, and customer support seriously. We would appreciate the opportunity to review what happened and see how we can assist. Please contact our support team with your registration details so that we can investigate the matter and provide appropriate assistance. Thank you for bringing this to our attention. We value your feedback and are committed to improving our customer experience. Best regards, SCRUMstudy Team

Reply from SCRUMstudyDec 18, 2023

Dear Thomas, We sincerely appreciate you taking the time to share your thoughts and concerns regarding your Scrum Master Certified course experience with SCRUMstudy. We understand the importance of your feedback, and we genuinely apologize for the challenges you've encountered. Your detailed input is invaluable to us, and we want to assure you that we have forwarded your feedback to the dedicated team for a thorough investigation. We understand the impact that a less-than-ideal learning experience can have, and we are committed to addressing each of the issues you've raised. Regarding the e-learning content, we acknowledge your observations about the varying voices and recognize the need for improvement. Our team is diligently working on enhancing the quality and consistency of the e-learning modules to ensure a more seamless learning experience for our students. We are truly sorry for the inconvenience you faced with the exam scheduling and the subsequent customer service experience. Your case has been highlighted to our support team, and we are taking immediate steps to improve our response mechanisms to ensure a more personalized and attentive customer service experience. We deeply regret any frustration this situation has caused you, and we genuinely appreciate your patience and understanding. We are committed to learning from this experience and making the necessary improvements to ensure that future students receive the high-quality education and support they deserve. Thank you for your valuable feedback, and we hope to have the opportunity to regain your trust in the future. Best Regards, SCRUMstudy Team

Reply from SCRUMstudyFeb 10, 2023

Dear Sourya, This review is factually incorrect. SCRUMstudy’s 2100+ Authorized Training Partners provide multiple options including a full refund to the students in case of any issues and the refund request falls under the terms and conditions. Read through the cancellation policy listed by some of our top A.T.P.s: Cancellation Policy (if student opt for a refund) : Cancellation within 12 days of the course commencement date: There will be an 85% cancellation fee and all refunds will be processed, and payments made to students within 30 days of receipt for a course cancellation request. Cancellation within 5 days of the course commencement date: No money is refundable. We do understand that sometimes things do not go as per plan. In case you are not able to attend a particular program because of some changes in plan, we recommend that you reschedule the class rather than cancelling it completely. SCRUMstudy™ is owned by VMEdu, Inc - a company registered in Frederick, Maryland, US, with its corporate office in Phoenix, Arizona, US. As a pioneer in Scrum and Agile, SCRUMstudy™ has been awarded several prominent trademarks and copyrights by United States Patents and Trademark Office (USPTO) and United States Copyright Office. For more details about VMEdu®/SCRUMstudy™ trademarks, please visit the United States Patents and Trademark Office website - https://www.uspto.gov/ SCRUMstudy™'s extensive experience in managing Scrum/Agile certifications has made it an established and reputable brand in the industry. The SBOK® Guide and associated SCRUMstudy™ certifications are widely reputed and accepted by 7,500+ companies from 150+ countries including several Fortune 500 companies such as Apple, IBM, HP, Bank of America, AT&T, Dell, Lenovo, Nokia, Johnson Controls, Kennedy Space Center, US Army, Verizon, Lockheed Martin, PepsiCo, etc. SCRUMstudy™ has a training partner network of 2,100+ Authorized Training Partners in 90+ countries, making it the most popular Scrum/Agile Accreditation Body globally. For feedback on SCRUMstudy™, check out other Trustpilot reviews, LinkedIn groups, and LinkedIn pages Furthermore, the feedback that we get from our corporate clients/students for our courses continues to be excellent. Please refer to the links below: https://www.scrumstudy.com/aboutus/corporate-testimonials https://www.scrumstudy.com/aboutus/student-testimonials If you have any issues, we would request please contact the Authorized Training Partner for a proper resolution. Best Regards, Team SCRUMstudy

Reply from SCRUMstudyDec 29, 2022

This is a factually wrong statement, most probably made by a competitor of SCRUMstudy™. The Amazon reviews being referred to are pretty outdated and a decade old. We suggest checking the current reviews/feedback on Amazon that clearly state why the SBOK® Guide is rated 4.3/5. The SBOK® Guide was developed as a means to create a necessary guide for organizations and project management practitioners who want to implement Scrum, as well as those already doing so who want to make needed improvements to their processes. It is based on experience drawn from thousands of projects across a variety of organizations and industries. The contributions of many Scrum experts and project management practitioners have been considered in its development. The SBOK® Guide Fourth Edition adds to the collective contributions of experts in Scrum and project delivery. In particular, feedback from the global Scrum community played a large role in identifying improvements and additions to the SBOK® Guide. Its development has truly been a collaborative effort from a large number of experts and practitioners in a variety of disciplines SCRUMstudy™ is owned by VMEdu, Inc - a company registered in Frederick, Maryland, US, with its corporate office in Phoenix, Arizona, US. As a pioneer in Scrum and Agile, SCRUMstudy™ has been awarded several prominent trademarks and copyrights by United States Patents and Trademark Office (USPTO) and United States Copyright Office. For more details about VMEdu®/SCRUMstudy™ trademarks, please visit the United States Patents and Trademark Office website - https://www.uspto.gov/ SCRUMstudy™'s extensive experience in managing Scrum/Agile certifications has made it an established and reputable brand in the industry. The SBOK® Guide and associated SCRUMstudy™ certifications are widely reputed and accepted by 7,500+ companies from 150+ countries including several Fortune 500 companies such as Apple, IBM, HP, Bank of America, AT&T, Dell, Lenovo, Nokia, Johnson Controls, Kennedy Space Center, US Army, Verizon, Lockheed Martin, PepsiCo, etc. SCRUMstudy™ has a training partner network of 2,100+ Authorized Training Partners in 90+ countries, making it the most popular Scrum/Agile Accreditation Body globally. For feedback on SCRUMstudy™, check out other Trustpilot reviews, LinkedIn groups, and LinkedIn pages Furthermore, the feedback that we get from our corporate clients/students for our courses continues to be excellent. Please refer to the links below: https://www.scrumstudy.com/aboutus/corporate-testimonials https://www.scrumstudy.com/aboutus/student-testimonials To know more about SCRUMstudy™, download the free SBOK® Guide, and access free Scrum webinars, or to get a free Scrum Fundamentals Certification(SFC™), please visit www.SCRUMstudy.com Best Regards, Team SCRUMstudy

Reply from SCRUMstudySep 13, 2022

This is a factually wrong statement, most probably made by a competitor of SCRUMstudy™. We checked our records and did not find any courses registered under your name. SCRUMstudy™ is owned by VMEdu, Inc - a company registered in Frederick, Maryland, US, with its corporate office in Phoenix, Arizona, US. As a pioneer in Scrum and Agile, SCRUMstudy™ has been awarded several prominent trademarks and copyrights by United States Patents and Trademark Office (USPTO) and United States Copyright Office. USPTO (www.uspto.gov) has officially granted the following trademarks to VMEdu®/SCRUMstudy™: SBOK® SMC® SPOC® SDC® SCT® SFC™ SCRUMstudy™ VMEdu® Also, the United States Copyright Office (www.copyright.gov) has awarded VMEdu® the copyright for A Guide to the Scrum Body of Knowledge (SBOK® Guide). For more details about VMEdu®/SCRUMstudy™ trademarks, please visit the United States Patents and Trademark Office website - https://www.uspto.gov/ SCRUMstudy™'s extensive experience in managing Scrum/Agile certifications has made it an established and reputable brand in the industry. The SBOK® Guide and associated SCRUMstudy™ certifications are widely reputed and accepted by 7,500+ companies from 150+ countries including several Fortune 500 companies such as Apple, IBM, HP, Bank of America, AT&T, Dell, Lenovo, Nokia, Johnson Controls, Kennedy Space Center, US Army, Verizon, Lockheed Martin, PepsiCo, etc. Also, SCRUMstudy™ has a training partner network of 2,100+ Authorized Training Partners in 90+ countries, making it the most popular Scrum/Agile Accreditation Body globally. For feedback on SCRUMstudy™, check out other Trustpilot reviews, LinkedIn group, LinkedIn page or read through our student feedback (https://www.scrumstudy.com/aboutus/student-testimonials). To know more about SCRUMstudy™, download the free SBOK® Guide, and access free Scrum webinars, or to get a free Scrum Fundamentals Certification(SFC™), please visit www.SCRUMstudy.com Best Regards, Team SCRUMstudy

Reply from SCRUMstudyMay 4, 2022

Hi Becky, We are sorry for the inconvenience caused to you. Please note that SCRUMstudy typically has several thousand students on its website daily, and we try our best to provide the best customer support to all our students. Our team confirmed that we have not received any service ticket or email from you regarding course expiration or billing dispute. Also, the course materials are developed by Scrum experts and co-authors of the SBOK guide and have been hosted on a global state of art LMS platform with all advanced features. SCRUMstudy’s 2100+ Authorized Training Partners provide multiple options including a full refund to the students in case of any issues. If you have any issues, we would request please contact the Authorized Training Partner for a proper resolution. Also, the SBOK® Guide and associated SCRUMstudy™ certifications are widely reputed and accepted by 7,500+ companies from 150+ countries including several Fortune 500 companies such as Apple, IBM, HP, Bank of America, AT&T, Dell, Verizon, Lockheed Martin, and PepsiCo. Best Regards, Team SCRUMstudy

Reply from SCRUMstudyFeb 8, 2022

Dear Racheal, This review is factually incorrect. SCRUMstudy’s 1500+ Authorized Training Partners provide multiple options including a full refund to the students in case of any issues. If you have any issues, we would request please contact the Authorized Training Partner for a proper resolution. Also, the SBOK® Guide and associated SCRUMstudy™ certifications are widely reputed and accepted by 7,500+ companies from 150+ countries including several Fortune 500 companies such as Apple, IBM, HP, Bank of America, AT&T, Dell, Verizon, Lockheed Martin, and PepsiCo. Also, SCRUMstudy™ has a training partner network of 1,700+ Authorized Training Partners in 90+ countries, making it the most popular Scrum/Agile Accreditation Body globally. Best Regards, Team SCRUMstudy

Reply from SCRUMstudyMar 9, 2020

SCRUMstudy typically has several thousand students on its website daily, and we try our best to provide the best customer support to all our students. Our team has confirmed that all your issues have been resolved to your satisfaction and you have acknowledged the same as well. Please feel free to reach out to us at https://www.scrumstudy.com/aboutus/contact-us for any further assistance. We will request you to join the SCRUMstudy™ LinkedIn Group with 100,000+ members, where we get several hundred positive feedback from verified LinkedIn students each week - https://www.linkedin.com/groups/6718717