SCU, Accelerated Science CoursesReviews of scuhs.edu

Reply from SCU, Accelerated Science CoursesJun 12, 2026

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, particularly regarding communication during the transcript request process. We also understand that proctored exam requirements can sometimes be frustrating, but they are intended to support academic integrity and consistency across the student experience. We appreciate your comments and will use them to help inform ongoing improvements to our services and processes.

Reply from SCU, Accelerated Science CoursesJun 12, 2026

Thank you for your feedback. We understand that recorded lecture content is an important learning resource for many students and appreciate you taking the time to share your perspective. Student feedback helps inform our ongoing evaluation of the learning experience.

Reply from SCU, Accelerated Science CoursesMar 7, 2026

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations and appreciate you taking the time to bring these concerns to our attention. We strive to provide clear information and support to students throughout the enrollment and course process. For prospective students, we provide detailed information about our courses, policies, and expectations on our website to help ensure students have the information they need prior to enrollment. Once enrolled, students also have access to multiple support resources beyond the instructor, including drop-in sessions with an Academic Coordinator who can assist with course expectations, assignments, and technical requirements. Our faculty and staff follow a communication response policy of responding to student inquiries within 36 hours, and in many cases we are able to respond even sooner. Additionally, our Respondus lockdown browser policies and expectations are communicated through multiple channels, including email communications, course announcements, instructional videos, and guidance assignments. We take all student concerns seriously. If you would like to discuss your experience at SCUHS, please feel free to reach out to us directly. We would be happy to assist.

Reply from SCU, Accelerated Science CoursesMay 6, 2025

Thank you for your feedback. We’re sorry to hear about your concern regarding final exam credit. At SCU, we are committed to fair, accurate, and transparent grading practices. In addition to direct communication with instructors, we also offer leadership drop-in sessions four times per week, where students can receive timely and transparent responses to questions about grading, performance, tutoring, and more. We appreciate you taking the time to share your experience and wish you continued success in your academic and professional journey.

Reply from SCU, Accelerated Science CoursesApr 8, 2025

Thank you for taking the time to share your experience with our Accelerated Sciences course. We’re sorry to hear that it didn’t meet your expectations. Your feedback is important to us, and we take concerns like yours seriously. Our courses are designed to be academically rigorous, as they condense a full semester’s content into a much shorter time frame. That said, we understand how challenging that can feel—which is why we are continuously working to improve our exams and the availability of study resources. At SCUHS, our students are our North Star. We are deeply committed to supporting their success through a variety of resources, including tutoring services with qualified faculty, exam review sessions, drop-in hours with Accelerated Sciences leadership, and after-hours enrollment support, to name a few. Regarding exam protocols and the use of the lockdown browser, our primary goal is to maintain academic integrity in a remote learning environment. These guidelines are in place to ensure fairness for all students. We strive to communicate these policies clearly through weekly announcements, confirmation quizzes, tutorial videos, and Week 1 orientation sessions. When students encounter compliance issues, our team proactively reaches out to offer support and guidance. We truly appreciate your feedback—it helps us grow and better serve our students. We wish you continued success in your academic journey.

Reply from SCU, Accelerated Science CoursesMar 2, 2025

We are sorry to hear about your experience. At SCU, our faculty members are committed to engaging with students and responding to emails within 36 hours. If a faculty member does not meet this standard, we take immediate action to address the issue. We appreciate your feedback and will continue working to ensure that all students receive the support they need. If you have any further concerns, please don’t hesitate to reach out to our support team.

Reply from SCU, Accelerated Science CoursesMar 4, 2025

Thank you for your feedback. We understand that cost and instructional support are important factors in choosing a course, and we want to assure you that SCU offers some of the most affordable options in the nation. We are committed to providing unparalleled support for our students from start to finish, which includes weekly check-ins, office hours, on-demand tutoring, and many other resources to help ensure success. Regarding our tuition refund policy, the details are as follows: Withdrawing in Week 1: 75% tuition refund. Withdrawing in Week 2: 50% tuition refund. Withdrawing in Week 3: 25% tuition refund. Withdrawing in Weeks 4 or 5: No refund available. One important caveat is that we do allow students who have decided not to begin their course the opportunity to receive a full tuition refund up to 14 days after classes start if they have not yet completed any assignments. Specifically it looks like you were taking a lab and lecture which totaled 5 credits, which meant your total tuition for lecture and lab at $515 a credit hour was $2,575 plus a $100 registration fee, so you paid a total of $2,675 for your courses. Later when you requested a withdrawal at the end of the first week, since you had not begun your lab you were provided a 100% tuition refund. For your lecture, however, since you had already completed assignments for that first week, unfortunately we were not able to provide a full refund and our prorated tuition policy was applied. You were then refunded a total of $2,060. I am not sure where you have a total of $3700 paid, as you were only ever registered for that lab and lecture in our program. Overall, we regret that your experience did not meet your expectations, but we appreciate your feedback as we continue to enhance our academic programs and student support services.

Reply from SCU, Accelerated Science CoursesDec 10, 2024

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the course did not meet your expectations. At SCUHS, we strive to provide a comprehensive and engaging learning experience. We truly value your input and would like to address your concerns. Students are our north star, and we create study materials and effective lectures with the help and guidance of our faculty. If you have additional details or suggestions, please don’t hesitate to reach out to us directly.