SeaDekReviews of seadek.com

DO NOT BUY! PROFESSIONAL DETAILER TWENTY-FIVE YEARS. IT IS NOT A MATTER OF, IF SEADEK WILL FAIL, BUT WHEN WILL IT FAIL. THEN IT IS NEAR IMPOSSIBLE TO GET WARRANTY WORK. THEN IF YOU WANT TO REMOVE IT AND BE DONE WITH IT. IT LEAVES UN REVERSIBLE DAMAGE TO THE SURFACE. STAY AWAY FROM SEADEK!

2023 Boat that’s covered during the winter and well-maintained it. It’s already cracked and peeling with no response as the 10 year warranty only covers the original owner no response from the dealer no response from SeaDek

We purchased Sea Dek over three years ago, and we already are replacing 3-4 pieces of the floor decking. Sea Dek always blames light amplification if you read other reviews. We keep our boat covered when not in use. One piece came up and we have to glue it back down. Sea Dek only covers a three year warranty. I would not recommend this product to anyone.

You can never talk to anybody in Customer service. They only tell you to go read their policies. After purchasing $295 worth of flooring and needing to return it. It cost me $95 to return and then they charged me $210 to restock it. And refunded me $25 I could’ve almost kept the flooring for cheaper than what it was to send it back. Don’t ever buy from this company. They’re an absolute joke.

My Seadek is less than 6 months old and its shrinking and becoming un attached from the boats deck. This was a brand new boat that it was applied to and the warranty department says its due to light amplification but cannot prove that and cannot prove that the product was defective as well. If it was due to light amplification like they say, they should only sell their products in cold places!

I have had two vessels that I had Sea Dek (Castaway Customs) install full deck covering. The first was a 50’ Sea Ray Sundancer, and the second was a 60 Hatteras MY. The Sea Ray was problem free, very happy over the four years we had the boat. When we bought the Hatteras we had a $20K+ installation. After a couple years, we had a full replacement under warranty. Still no problem with anything. Now a year later, I cannot get anyone to send me a 6” round piece to complete the installation. And over the last year they have sent (4) 8” pieces to correct the 6” that’s is missing. You will never be able to speak to a manager, supervisor, or anyone who can solve a problem. The corporate office had women answering the phones to insulate the management. (Hiding behind the phone answering people) Bottom line customer service is a joke. They want to put everything on the installation companies. Sea Dek owns Castaway Customs. I remember when they bought the company, they fired all of the good installers and people I had great relationships with. From what I heard, they were fired without any concerns for their wellbeing. That’s not how you run a good company. I will NEVER use their products again. Too many other good alternatives.

I purchased Seadek for my 27-foot boat on 8/8/22. Today is 8/1/25. We just took the boat out and 80% of the shit is flying around the boat. It is obvious the glue has given way. While it has been 3 years, this boat is sheltered inside and has 105 hours on it. In other words, we have VERY LITTLE usage. So I called John Prosceno who installed it for me in Brunswick GA. This is where the BS starts with this product and company. John is a very nice guy. He obviously screwed up my installation but he is a nice guy. Or does this shit only stay down for 36 months????? Good question! I told him about my problem and he told me to bring it to him and he would warranty it. Sounds good, right? The problem is, the boat is in Destin, FL, I'm in Atlanta and John is in Brunswick. In other words, it would be a 2000-mile trip for me to get a few ounces of glue. I ain't doing that and neither would you. So I figured, I'll call Seadek headquarters and SURELY, there is someone in Destin/FT Walton that can glue this shit back down for me??????????? NOPE. Here is the REAL DEAL and how Seadek screws us. Don't do what I did. I bought my Seadek where I bought my boat thinkiing they were a National company. They are not and they don't tell you that. If you have a problem, you are stuck with your INDEPENDENT installer. Seadek won't do shit to help you! So if you are going to move your boat from where you have this shit installed, wait. Wait until you get it where you are going to keep it. Honestly, I will never buy Seadek again. Their Florida headquarters literally told me I am SOL unless I want to trailer the boat 2000 miles. We are talking about a can of glue and a few hours labor. The deck is already cut already cut?????????? It would take 1/3 day to fix this. They will not do it. There are a lot of other products out there. I thought Seadek was the best, they are not!!!!! Buyer beware!!!!!!!!

I would like to give zero stars! For 2 months now they have my money and I have NOT received my order! I have called three times and I am told the order will ship end of the week or beginning of next! They will never let you speak to a “manager”. Never again! They are POS!