Roy S.
Customer service has been awesome
Customer service has been awesome. Immediate and very helpful. Data on the other hand has been a bit confusing, and not quite to the percentages stated but we are just learning the best way to utilize the service so I'll say user error at this point. Saying this, Pam has helped us on almost a daily basis, and if she wasn't there, someone else was.
Reply from SearchbugNov 22, 2024
Hi Roy, Thank you so much for your thoughtful feedback! It’s wonderful to hear that you’ve found our customer service team to be helpful and responsive. We strive to provide the best support possible, and your kind words mean a lot. We appreciate your honest feedback regarding the data. Learning how to best utilize the service can take time, and we’re here to support you every step of the way. Feel free to reach out with any questions or if you'd like tips to make the most out of the platform. We look forward to continuing to work with you and ensuring your experience only gets better! Sincerely, Searchbug Support Team