Valued C.
The best customer services ever…
The best customer services ever friendly people and they the best
Reply from Sea the City Jet SkiApr 11, 2019
Thank you so much for the awesome feedback! We hope you ride with us again sometime! Adam Owner
Excellent
Based on 184 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NYC's Best Reviewed Jet Ski Tours! We have the biggest and newest fleet of jet skis in town. Book your tour now. Our jet ski tours will take you to The Statue of Liberty, Brooklyn Bridge, the Freedom Tower, & more. As featured on ABC7, NY1, DailyMail.c...
Sea the City Jet Ski (seathecity.com) has 184 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
184 approved reviews, newest moderated first
Valued C.
The best customer services ever friendly people and they the best
Reply from Sea the City Jet SkiApr 11, 2019
Thank you so much for the awesome feedback! We hope you ride with us again sometime! Adam Owner
Valued C.
Awesome experience and even better tour guides, Daniel and Haley were superb
Reply from Sea the City Jet SkiApr 11, 2019
Pleased to know your experience with us was an awesome one! I'll make sure to share your feedback with staff here! :) Adam Owner
Paige
Sea the City Jet Ski was an amazing experience from every aspect. For starters, our leaders were AMAZING - they made our experience so much fun and really tailored it to what we wanted (get to go fast at times but also take in the scenery at our different stops throughout the trip). To really make the experience memorable, the photos came out GREAT - we lucked out and had a beautiful sunny day. We went in April and it was really cold, but the dry suits they have did their jobs perfectly. By the time we left, everything that was covered by the suit was still dry (even though I had one of the leaders splash my boyfriend from head to toe - his head was soaked...) I would absolutely recommend this to everyone, both visitors to the area and also people who live here. I've lived in Jersey City for the past 3 years and would 100% do this tour again. It's a unique and way to see New York City and it's an experience you'll never forget.
Reply from Sea the City Jet SkiApr 11, 2019
We're glad to know your experience with us was a fun, memorable time! We thank you so much for the amazing feedback and recommendations, Paige! Adam Owner
Valued C.
Worst experience ever, I ended up being rejected from being able to do the tour because of a one of our group members were under the influence of marijuana. So we all lost the chance of doing tour and we also lost the money and not even offered a chance to reschedule.
Reply from Sea the City Jet SkiJan 15, 2019
Hello, I am the owner of the Company, and was directly involved in this situation. We absolutely deny access to our tour to people who are obviously impaired. Your entire group smelled from Marijuana and we were not in a position to attempt to discern which among you were high and which ones were merely contact high. Our priority is always the safety of our guests, team members and the boating community at large. No refund or reschedule was offered because we set aside skis for your reservations. Due to your own actions you were unable to participate. We are not responsible for absorbing the cost of refund or reschedule due to highness. Thank you Adam Owner
Valued C.
Amazing experience - thank you for the exceptional service!
Reply from Sea the City Jet SkiApr 11, 2019
Glad you enjoyed your ride with us! Adam Owner
Marius
The staff was friendly and riding a jetski is a lot of fun. Unfortunately we had some bad experiences also. The tour started quite delayed because the previous group was still on tour. No prob so far but when we finally left, our guide seemed to be quite in a hurry... It was the first time for us on a jet ski. My wife and I were not able to keep up with the guide nor was the other couple in the beginning. It looked to us as if our guide tried to recover the delay.... No chance to enjoy the scenery at all :(. Later as our guide was quite far away an independent jet ski rider drove with very high cruising speed directly towards us we stopped because it seemed very dangerous to us, in the end his only objective was spraying water all over by causing a big wave with his jet ski. Our guide was so far away he didn't evenrealize it. His girlfriend or 2nd guide whatever saw us as we stopped. Till they came to look after us the other guy was already gone. last the jetski had some engine issue... It wasn't able to ride it anymore. Couple of minutes later the same problem appeared to the other couple. After around 20 minutes to half an hour some other staff came to support us.. They took both jetskis and fixed the issue by doing some kind of Cleaning process... On of them was the blond woman, I think she was also the manager, really nice person. So we arrived again quite delayed to the Harbour but save. The only issue was that we got broadway tickets that night and arrived late at the show. I would love to do the tour again but without the time pressure and the hurry. Again the staff was nice but the overall treatment not ideal.
Jordana P.
We had an amazing time with Sea the City! Such a fun and cool experience and it was amazing how they took pictures for us and captured such cool moments!
Reply from Sea the City Jet SkiApr 11, 2019
We're very pleased to hear you had such an awesome experience with us! We hope you ride with us again in the future, Jordana! Adam Owner
Valued C.
Best thing I did in NYC
Reply from Sea the City Jet SkiApr 11, 2019
So glad to know we were the best thing you did here! Adam Owner