Excellent
Based on 472 reviews
Secure The Bag4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Secure The Bag is listed under Investments & Wealth.
Secure The Bag (securethebag.com) has 472 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
472 approved reviews, newest moderated first
J W.
My experience Was great. Anything you need answered they will answer within minutes.
Reply from Secure The BagMay 11, 2023
Thank you for your trust in our prop firm! We are thrilled to have met your expectations and to have you as one of our valued traders. -Secure The Bag Support Team
Awet
You take soo long verifying the KYC documents and don’t reply in time
Reply from Secure The BagMay 3, 2023
Dear Awet, Thank you for taking the time to leave a review. We apologize for any inconvenience you may have experienced during the KYC verification process. We understand that the process can be frustrating at times, but we strive to maintain a thorough verification process to ensure the safety and security of our traders and our platform. We also apologize for any delay in response time you may have experienced. We pride ourselves on providing timely and responsive customer service, and we're sorry we fell short of your expectations in this instance. However, we do have records that show you had some trouble with the KYC verification process, and our team had to assist you multiple times to complete it. We're glad we were able to assist you and get things completed, but we apologize for any frustration this may have caused. Please note that we're available 24/7 to assist with any questions or concerns via chat from our website or by emailing [email protected]. If you require further assistance or have any other concerns, please don't hesitate to reach out to us. Best regards, Secure The Bag Support Team
Ladarius L.
Great experience!
Reply from Secure The BagMay 11, 2023
We're overjoyed to receive your five-star rating and appreciation. We strive to deliver great experiences consistently, and we're glad to know we achieved this with you. -Secure The Bag Support Team
Jonathan
Smooth process. Brilliant!
Reply from Secure The BagMay 2, 2023
Thank you for your 5-star review! We're thrilled to hear that you had a great experience with our prop firm. -Secure The Bag Support Team
Luis Fernando Lopez H.
Great customer service fast response love it
Reply from Secure The BagMay 2, 2023
It's always great to hear positive feedback from our traders. Thank you for your 5-star review! -Secure The Bag Support Team
Lewis M.
Quick and fast process
Reply from Secure The BagMay 2, 2023
We're glad to hear that you found our trading program helpful and enjoyable. Thank you for your 5-star review! -Secure The Bag Support Team
Million J.
Pretty simple to use…and when I had a question I was helped fast.
Reply from Secure The BagMay 2, 2023
Thank you for taking the time to leave a positive review. We're happy to have you as part of our prop firm community! -Secure The Bag Support Team
Russell Williams I.
Great experience as usual Chris and Team! Website was simple to navigate, extremely informative and color scheme was also fly.
Reply from Secure The BagMay 2, 2023
Your 5-star review means a lot to us. We're grateful for your support and look forward to continuing to serve you. -Secure The Bag Support Team
