Select SaunasReviews of selectsaunas.com

Reply from Select SaunasAug 15, 2024

Hi Daniel, Thanks so much for the lovely review! We’re happy to hear that your barrel sauna is still going strong after 9 months. If you ever need anything, feel free to reach out again. We’re always here to help! Alex

Reply from Select SaunasAug 15, 2024

Hi David, We really appreciate your kind words! Please don’t hesitate to give us a call again, if you need a hand with anything! Alex

Reply from Select SaunasAug 15, 2024

Hi Dylan, Glad you're happy and impressed with everything. The gorgeous Vienna barrel sauna is absolutely video-worthy! I agree with you – there's way too little video content about purchasing saunas on YouTube. I personally would love to see one on your experience and install, and I think it would help many others too! Christoffer

Reply from Select SaunasAug 15, 2024

Hi Allen, thanks for the kind words, I'm glad you're enjoying the sauna! Let us know if we can do anything to improve your experience further. Christoffer

Reply from Select SaunasAug 3, 2024

Hi Linda, Unfortunately, the last-mile delivery companies in your area who deliver your sauna are Maxxus's choice and the days that freight companies will work depend on the company and locale. It's indeed frustrating that TForce are not able to keep their promises on your delivery date, especially since it affects both your experience and our reputation. There's only so much we can do, but with that said, I've reached out to TForce to try to make sure they deliver on 8/6 this time. As we here at Select Saunas have provided everything we can in terms of dispatch and service, I do not believe it is fair to rate our service a 1-star – it does impact us quite a lot, and is especially frustrating due to TForce's mistakes. However, I do understand the frustration from your perspective, so I've reached out to discuss this with you and see if there's anything we can do to help additionally. Christoffer

Reply from Select SaunasJul 31, 2024

Thank you for your review! We pride ourselves on our customer service and are delighted to hear we exceeded your expectations. Alex

Reply from Select SaunasJul 17, 2024

Thank you for your great review! We're delighted to hear that your SaunaLife Model S4N was easy to set up and that you're enjoying it so much. If you need anything in the future, we're here to help! Alex

Reply from Select SaunasJul 7, 2024

Hey Larry, glad to hear you're happy with our service. Apologies for the hassle with TForce, it's out of our hands but things like this can happen from time to time. We'll reach out to TForce to make sure they get this scheduled for you tomorrow. Chris