Reply from SellaGadgetSep 10, 2018
Thank you for your feedback!
You selected "Accept The Price" before check out. This selection means you have seen and accept the LOW to HIGH range quote for your items, and once the inspection is complete, your payout is sent immediately.
Our Inspection Department found the following issues with your devices: LCD Back Cover has scratches/scuffs, Bottom Case has scratches/scuffs, Bottom Case has marker on it, Palmrest is worn, Keyboard is worn, Palmrest is missing rubber stoppers, and Non-OEM AC adapters.
You marked the items as 'Flawless' during the questionnaire, which describes the item as being 'Item is in like new condition. No scratches or wear present'. You also indicated that the genuine accessories would be included, but that was not the case. It is the responsibility of the seller to accurately describe the items they are selling for an accurate assessment before shipping the device. In this case, these defects should have been selected when obtaining your online quote.
Unfortunately, based on the inspection of this device, the payout was appropriate.
We're sorry to hear you were dissatisfied. If you need any clarification, please refer to the 'Terms And Conditions' you agreed to before the order was complete: https://sellagadget.com/terms-and-conditions