customer
Avoid at all costs
This company is a complete joke. Awful response time and barely recovered anything after half a year. They also didn't reply to Amazon support in time which caused us to lose cases. Avoid at all costs

Excellent
Based on 113 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Seller Investigators is an audit and recovery service helping over 1,000 FBA Sellers recover more than $1 Million per month in Amazon reimbursements for lost & damaged inventory and shortages. Don’t waste your time and resources on the complexities of Amazon admin. Let our API and team of experts do the work for you while you get on with growing your sales. We’ll find any discrepancies and manage the entire reimbursement process while you sit back and watch the money hit your bank account.Let’s start the ball rolling with a free audit and see how much money you’re owed.
Seller Investigators (sellerinvestigators.com) has 113 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
113 approved reviews, newest moderated first
customer
This company is a complete joke. Awful response time and barely recovered anything after half a year. They also didn't reply to Amazon support in time which caused us to lose cases. Avoid at all costs
Johnny W.
out of nowhere Seller Investigators have included a platform fee, no email notification that they were changing their policy and adding a platform charge, no warning of an upcoming expected charge. I have queried this with Seller Investigators and have had no reply from their customer support. Extremely dishonest approach from what would appear to be a very shady company.
Luke N.
I've used this company for years and it's been good. Expensive but good. They have now changed their policy and don't refund for Reversed reimbursments!!! I was owed over £1,000 They DO NOT refund this! They use it as a credit!!! Insane. They have my money and wont give it back! Amazon now does this job automatically so there's little need to use them but they owe me so much money. Not happy.
Ravi J.
Jeff Scolnick has been incredibly helpful during my experience with Carbon 6. His email responses and turnaround times were impressively quick, making the entire process seamless. Jeff demonstrated exceptional knowledge, understanding, and genuine care in addressing my needs. His professionalism and efficiency truly stood out—I highly recommend working with Jeff!
Alex E.
great experience
eric D.
Amazing company and service. Already recovered more than 40k USD thanks to them I recommend this company!
Sophie D.
Really pleased with the service and follow up actions - a team that cares
Farhan Q.
very good my acepte