Reply from Sell My MilesJan 24, 2024
The Don,
Hiding behind an illegitimate review with a pseudonym appears rather insidious, especially considering that we could only ascertain your identity by requesting it from Trustpilot. If you are confident in the legitimacy of your review, it would be reasonable to associate a name with it. Furthermore, considering your pattern of leaving 1-star reviews for multiple businesses, it seems that we are not the sole target of your threats and extortions.
As previously communicated, this transaction occurred in April 2023, and you confirmed in writing that you received the Aeroplan miles, utilizing a substantial portion of them. For any account-related concerns, such as booking tickets or account audits, we strongly recommend reaching out to the airline directly, in this case, Aeroplan.
Additionally, we encourage you to thoroughly review our terms and conditions, where our terms and processes are clearly outlined.
We wish you the best of luck.
SellMyMiles Team