Bad
Based on 826 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Send flowers online with same day delivery service in the United States! Sending flowers today is cheap and affordable. Free delivery and coupons available.
Send Flowers (sendflowers.com) has 826 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
826 approved reviews, newest moderated first
Melanie
0 Stars. Ordered flowers on Tuesday to be delivered on Sunday for a friends birthday. Paid extra for Sunday delivery. Saturday afternoon received email that flowers cannot be delivered on Sunday. Called, rep refunded money and said flowers will be delivered on Monday with an apology note although a different arrangement will be sent. Fine. Now Monday, no flowers delivered, telling me Tuesday. DO NOT USE THIS COMPANY. Wished I had read reviews prior.
Maria A.
poor quality flowers that do not match website photos, Bad Bad Bad
Ben H.
I ordered flowers for our anniversary and the flowers delivered did not look anything like what was on the website. I received a call on the day of delivery and was told that the florist could not fill the order so it was being assigned to a different florist. I was assured that I would receive the specific flowers that I ordered. Upon delivery, the driver just placed them on the doorstep without ringing or knocking and they were not what I paid for. They looked cheap and not arranged as you’d expect. I do not recommend using SendFlowers.com.
Kevin C.
I ordered flowers which cost nearly $70 for my mother’s birthday. The picture showed 20 roses, 6 tulips, some pretty purple and white gypsophila and some large attractive leaves in a lovely vase. What actually arrived were 3 roses, 2 tulips, some nearly dead chrysanthemums a bit of cheap white gypsophila and a few small leaves in a cheap vase. It basically looked like something you could buy from a dollar store and it was just dumped on the doorstep because my mother was out even though they sent me an email saying they would re deliver. They offered me a 20% refund (which I thought was not enough) but actually refunded less than $10. Don’t waste your money I feel what arrived was an insult to my mother and I would rather have sent her nothing than what she got
Leah W.
Not even worth 1 star! Ordered a sympathy arrangement with a Jesus figure in the middle (as a keepsake for later) this included roses etc. I was contacted that they didnt have that exact figurine,I said no problem, thinking a cross or praying hands, something slightly different. First off, the flowers were DELAYED by 2 days and what i received was a bunch of JUNK mums. No figurine nothing. A local supermarket would have did a better job - or a 5 year old. USE PROFLOWERS OR 800 flowers NOT THESE PPL!!!
Ernie
Flowers delivered were different what we paid for. There only few old flowers with some of them being broken. They don't what to give money back it is a scam.
Sahar M.
Very poor experience. My order was incomplete — the doll was missing — but I was still charged in full. I contacted customer service by email and got absolutely no response. This level of service is unprofessional and unacceptable!!
Melissa L.
Send flowers is great. The first florist they sent out didn't really deliver the flowers to my Aunt so they reordered right away and made right and plus gave me a little discount on my order. They were awesome and made sure it was taken care of.
