Sarah W.
Absolutely love this business!!!!
Absolutely love this business and what they produced for my inlaws 50th wedding anniversary! Will be using them many more times!!!
Excellent
Based on 76 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Heirloom is a physical video book that plays your photos and videos (with sound). Our 5" and 7" video books hold up to 10-, 20- or 60-minutes of videos and photos and we have more than 16 different cover designs, or design your own! You can upload your video and photos to our website and we can ship you a video-playing book loaded with your videos or you can load them yourself. Each video book is rechargeable so they can be cherished for a lifetime.
Heirloom Video Books (sendheirloom.com) has 76 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
76 approved reviews, newest moderated first
Sarah W.
Absolutely love this business and what they produced for my inlaws 50th wedding anniversary! Will be using them many more times!!!
Lindsay B.
All around great experience. Super easy to use software, easy communication with the company and love that the book is still editable once received (and wasn’t that challenging for me to figure out how to do this). I wanted to hire someone to make me a book because I don’t feel capable of creating but this was a perfect option for me. Excited to give the book as a gift in the next few days!!
Maggie T.
I received an heirloom book an appreciation gift from our staff and it was the most meaningful gift I've ever gotten! Hearing people's kind words and seeing the love in their faces is a priceless gift that I will always treasure. I loved it so much I wanted to do the same for a co-worker, and I'm glad I did! The options are endless. I had a little trouble (user error) getting my video from my device to the book, but with a little help we got it done! I called the customer service number and a (real) very nice member of the Heirloom team walked me through the process! She was a joyous as I was when we got it done. It's a beautiful project.
a M.
I highly recommend this company. I wanted to make a last minute change to my order and within hours responded to my request and made the changes immediately. No extra cost involved, they really are professional and are committed to satisfying the customer. I will be going through them more often the next time I want to send something meaningful to someone I care about.
Ann M.
The best company. Could NOT be more impressed of happy with this video book. So unique and wonderful. Also, their customer service is 10/10
Lea Black A.
It is a great product. Easy to follow instructions. I found it very easy to load the photos and videos. Most of all very easy to use - great sound and video quality. Great Grandparents were able to see their great grand daughter's milestone activities and they now have a wonderful keepsake. I did have a problem with one of the books I purchased and their customer service was excellent . I will definitely purchase more and highly recommend them to my family and friends!
Shannon
Great product and customer support! I bought this for my husband's birthday and was so happy how it turned out.
MKH
A beautiful way to capture an experience This was a beautiful was to capture a bucket list trip with my Dad. The process was easy to add videos and photos to create one seamless recap of our trip. The customer service was excellent, I had a quick question and was able to get everything resolved.