Excellent
Based on 32 reviews
Sequoia Wireless4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sequoia Wireless is a California-licensed wireless service provider offering fully subsidized unlimited plans to eligible households through the federally-funded Affordable Connectivity Program. As a Silicon Valley startup, we were founded on the belief that a connected device and data plan is a right, not a privilege, and that every eligible household deserves the right to be aware of and to take advantage of a fully subsidized zero-cost wireless plan. We are committed to building long-term relationships with our subscribers by providing a premium iOS device, delivering exceptional customer support, and devising programs that support the needs of our subscribers such as our one-year limited warranty program.
Sequoia Wireless (sequoiawireless.com) has 32 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
32 approved reviews, newest moderated first
Luis I.
The service was quick and efficient. They were also able to answer all of my questions and concerns while being clear and understanding.
Reply from Sequoia WirelessFeb 22, 2024
Thank you for the review. If you have any more questions, feel free to reach out as we are here to help.
Rusty C.
This company was so amazing. They fixed everyone of my issues when it seemed like it was impossible but they made the impossible, possible and I appreciated it so much.
Reply from Sequoia WirelessFeb 21, 2024
We strive to make the impossible, possible. Thanks for leaving a review!
Kameron N.
They have great customer service and really went out of their way to help
Reply from Sequoia WirelessFeb 21, 2024
We are glad to have been able to help!
Rhodora
So easy and reliable
Reply from Sequoia WirelessFeb 11, 2024
Thank you! Our mission is to make the customer experience as smooth and simple as possible!
Nick S.
Its free and works great
Reply from Sequoia WirelessFeb 11, 2024
Glad to hear our service is working great! We work hard to be proactive and solve issues before they reach our customers. If for any reason in the future you are in need of assistant, feel free to give our California-based call center a call or send us an email where we offer 24/7 support!
David
The young man who came to my door was fast efficient and passionate about signing me up for Sequoia , the only thing I need now is to get a tablet but I’ve forgotten what to do to get it, thank you Sequoia , you rock!!! I’m honored to have you as my carrier
Reply from Sequoia WirelessFeb 8, 2024
Great question! We are one of the few providers that offer exclusively iOS devices. Currently, we have iPad Air 2 and a handful remaining of iPad Mini 3. Feel free to give us a call at (800) 487-4975 to see what we can do to get you a tablet!
Garcia
I had an amazing experience with Sequoia Wireless! They made it so smooth for my fiancé and I to switch to their plan. I’m tired of paying so much for my phone bill when I can’t afford it. They understood that and helped me as much as possible with great customer service. And a $12 iPad! I am happy!
Reply from Sequoia WirelessFeb 7, 2024
At Sequoia Wireless, we believe a connected device with service is a right, not a privilege. We look forward to serving you and your family for many years to come.
Warren N.
Everything I needed was provided for me. All the service was efficient, quick and professional. Each and every person I know that is eligible for this service should get on-board.
Reply from Sequoia WirelessJan 9, 2024
We are so happy to hear that! If you ever are in need of assistance in future, please reach out to our support team at [email protected].
