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Servbank Reviews | Read Customer Reviews of servbank.com

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Money & Insurance
Banking & Money
Servbank

ServbankReviews of servbank.com

Banking & Money
3138 E. Elwood Street, Phoenix, Arizona

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4.0

Great

Based on 300 reviews

Servbank4.0

Reviews300 About Contact

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Rating breakdown

5 star73%
4 star2%
3 star1%
2 star2%
1 star22%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Servbank

Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.

Servbank (servbank.com) has 300 customer reviews on Folks Told, with an average rating of 4.0 out of 5.

Also known as: servbank.com
Website: servbank.com
Category: Banking & Money
Location: Phoenix, Arizona
Listed on Folks Told: 2026

Contact & location

(866) 867-0330
servbank.com
customerexperience@servicingdivision.com
3138 E. Elwood StreetPhoenix, AZ 85034

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 66% of reviews.
Most recent review: October 2026.

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Servbank reviews

300 approved reviews, newest moderated first

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Jon G.
Oct 24, 2025
Professional courtesy.
Professional courtesy.
Reply from ServbankNov 25, 2025
Thank you for sharing your positive experience with us.
Report
Patricia G.
Oct 23, 2025
The kindness care and compassion and…
The kindness care and compassion and professionalism all together.
Reply from ServbankNov 25, 2025
Thank you for sharing your positive experience with us.
Report
Riley B.
Oct 23, 2025
Great customer service
Great customer service. Knowledgeable and answered all questions.
Reply from ServbankNov 25, 2025
Thank you for sharing your positive experience with us.
Report
Gayle M.
Oct 22, 2025
Called on 10/14/25 for payoff based on…
Called on 10/14/25 for payoff based on more than 30 days out. Expect to be approximate due to insurance and taxes. Cannot do online as only allows you to do 30 days in advance. When called rep automatically told me can only do 30 days in advance. When I questioned and said that doesn't sound right, she said would check. Came back on the line and said it would be done and emailed to me in 3-5 business days. Have not received a response yet.
Reply from ServbankOct 27, 2025
My apologies for the experience you've had thus far. I am with the Customer Experience department here at Servbank. Would you be able to email me your loan number, the full name that is on the account and best contact information? My email address is [email protected] I look forward to working with you.
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Liza G.
Oct 22, 2025
Friendly and informative.
Friendly and informative.
Reply from ServbankNov 7, 2025
Thank you for sharing your positive experience with us.
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David K.
Oct 16, 2025
Heather and Shelly Provide Excellent…
Heather and Shelly Provide Excellent Service with Serv Bank! Highly Recommend!!!
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Jay
Oct 16, 2025
Kay takes her time to go the extra mile…
Kay takes her time to go the extra mile to help. It’s very helpful to have someone who takes their time to understand your situation and help you figure out the best options.
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valerie W.
Oct 16, 2025
Jade was amazing
Jade was amazing! So patient and could not have helped me more and laughed when we figured out how stupid I am. Thank you Jade.
Report

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