Miyali S.
Nice work
Liked the services would recommend more
Reply from ServerMonkeyMar 9, 2020
Thank you for the review, Miyali!
Excellent
Based on 92 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ServerMonkey provides new and refurbished IT hardware including servers, networking equipment, workstations, and storage solutions. Customers of all sizes, from small businesses to large enterprises, utilize our trained engineers and technicians to conduct on-site services on a global scale.
ServerMonkey (servermonkey.com) has 92 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 9 reviews with 4 stars · Clear filters
Miyali S.
Liked the services would recommend more
Reply from ServerMonkeyMar 9, 2020
Thank you for the review, Miyali!
Bailey E.
I am happy to share feedback here. the team understood and rectified requirements without any if or but. Thanku so much for staying on your promises.
Reply from ServerMonkeyFeb 24, 2020
Thank you for the feedback, Bailey! Glad we could assist you.
Matthew F.
Had a question, and tried to call the number on the site, was told the number didn't exist. That was a WTH moment. And they charged way too much for shipping, but that being said, their price, with the shipping was still cheaper than a lot of other places. Other than that, happy with the service.
Reply from ServerMonkeyApr 30, 2018
Hi Matthew, Thanks for the feedback! If possible, please email [email protected] with the number you tried to call so that we can get it corrected.
Jonathan S.
I have made multiple purchases with them and have had great experiences. The only issue that I had was with my last order I forgot to log into my account and when I used paypal to pay the wrong shipping address was loaded. I contacted support and they said they would ship it to new address but item was still sent to old incorrect address. Even with this issue, I will still order from them because they have been great with everything else.
Reply from ServerMonkeyApr 30, 2018
Hi Jonathan, Thank you for the feedback and your continued support! I've brought the shipping address issue to our support team's attention to make sure it doesn't happen again. Thanks again for your support!
Shawn
I've ordered 8 CPUs. So far, they've always been delivered promptly and work perfectly. My only complaint is that they usally still have old thermal compund on top, and sometimes even the bottom is dirty. They worked fine after I cleaned them off.
Reply from ServerMonkeyApr 11, 2018
Hi Shawn, Thanks for the feedback! I've already passed it along to the team so they can make sure all CPUs are cleaned before they go out.
Paul
Shipping was a trifle slow and had issues for first setup - but helpdesk did their job and sent me instructions on how to reset and now it is humming along. No scratches and no dents. The only thing which bothers me is the noise from the fans. My previous Dell 1950 was a lot quieter. But it's still a nice little machine.
Olivier
Good: Item worked. Priced right. Excellent packing/shipping. Bad: The item description did not clearly state the card had a low profile mounting bracket only.
Reply from ServerMonkeyMar 27, 2018
Hi Olivier, Thanks for the feedback! We'll be sure to update the item description.
Chuck
Easy going and order was processed without issues.