Reply from Nova ServersideMar 21, 2026
We’re going to address this review clearly, because a lot of the claims here are either misunderstandings or completely false.
First, regarding “false access removal” and your friend being blacklisted: Nova does **not** revoke access randomly. As outlined in our policy, executing unauthorized or unsafe scripts (including abusive *require* calls such as server destroyers etc.) falls under abusive or unsafe usage and can result in a permanent blacklist. Intent (e.g. “it was an accident”) does not change the fact that the action itself violates our guidelines, especially under our zero-tolerance enforcement.
Second, the claim about games being “unjoinable” or “dead” is misleading. Our system does not control Roblox player counts or whether a player leaves while you are joining. These are Roblox-side conditions. We provide access to games, not guaranteed player populations at all times, you can have a higher chance of the server being populated by using our manual server list joiner on a bigger game.
The statement about our interface being “copied” or “made with ChatGPT” is irrelevant and not tied to the quality or functionality of the service.
Accusations that our staff are “racist,” use slurs, or are abusive are extremely serious, and completely false. We have strict internal conduct standards. If there were real evidence, it would be handled immediately. Spreading claims like this without proof is irresponsible.
We also want to be very clear: we do not pay for reviews or offer incentives for positive feedback. That claim is entirely untrue.
As for support, we cannot control how random community members in Discord respond. That is exactly why we provide official support channels. If you actually need help, you should contact us directly via [email protected] or open a support ticket so staff can properly assist you.
We are always open to real, constructive feedback, but this review does not accurately represent how Nova operates.
And as well, you can ALWAYS appeal your blacklist directly in our site. Most likely, if you DID submit an appeal, you would be unblacklisted as our staff is very lenient and nice with appeals.
And please don't lie about our games, you can view our game-proof channel in our discord server to see accurate readings, im assuming you're a free user as you only see single player games. Our enhanced plan has games from 200-1K+ players. Please don't lie about our service.