ServMask, Inc.Reviews of servmask.com

Very professional support. Michael responded to me within minutes after I asked for technical support. In just a few hours, we were able to resolve the problem. I really like this plugin and will continue using it in the future.

Support replied to my request quickly. I had to renew my subscription. It was easy to do following the link provided.

Great customer service 10/10

I paid for the All-in-One WP Migration Unlimited Extension. What I discovered in its code is not just disappointing; it's unethical, deceptive, and dangerous. Do not be fooled by its simple marketing. This plugin is engineered to spy on you and control the software you paid for. You Are Not a Customer; You Are a Surveillance Target. A real license check is simple, local, and transparent. This plugin does the following : • Silently Sends Your Data: It phones home every time you use it, sharing your site's details without asking. • Spies Inside Your WordPress Dashboard: It injects Google Tag Manager into your private admin area to track every click and page view you make. • Remotely Controls Your Access: The "Unlimited" license you bought is permanently counted and monitored on their servers. If they can't phone home, your plugin can stop working. The "Unlimited" License Is a Trap. "Unlimited" does not mean what you think. It means: • Your usage is forever tracked on ServMask's servers. • Your count never resets, even if you uninstall. • Your access depends on their servers being online. You are not buying software; you are renting functionality under constant surveillance. For agencies and freelancers, this is a nightmare: • Client Data Betrayal: It silently reports every client site you migrate to ServMask. • Hidden Compliance Risk: You are embedding undisclosed tracking into your clients' secure admin panels, potentially violating privacy laws without knowing it. • Single Point of Failure: A backup tool that requires an internet connection to restore a site is fundamentally broken. If ServMask's servers go down during your disaster recovery, you are helpless. Final Words: This plugin treats paying users with contempt. It is built on a foundation of: • Secrecy (undisclosed tracking) • Surveillance (admin-side analytics) • Control (remote DRM) • Deception (misleading "Unlimited" terms) If you value: • Privacy for yourself and your clients • Transparency from tools you depend on • Reliability in critical backup software • Ethical conduct from companies you support STAY AWAY. DO NOT INSTALL. DO NOT PAY. There are ethical alternatives that perform the same job without treating you like a criminal and a data point. Reward those companies instead. This behavior must not become the standard.

Warnung: Dieses Plugin ist eine Geldfalle – by Design. Der Ablauf ist kein Zufall: Backup erstellen – funktioniert. Backup importieren – Ladebalken bleibt stehen. Fehlermeldungen googeln, Einstellungen ändern, nochmal probieren... Nach Stunden die Wahrheit: Das war von Anfang an so programmiert. Der eingefrorene Ladebalken ist kein Bug. Er ist Absicht. Kein Fehler, keine Erklärung – nur Stille. Damit du an dir zweifelst. Damit du weiter suchst. Damit du irgendwann zahlst. Das hat einen Namen: Dark Pattern. Absichtlich kaputte Software als Verkaufsstrategie. Ergebnis für mich: 140 € verlorene Arbeitszeit – für ein Feature, das die Free-Version nie hatte und nie haben sollte. Seriöse Plugins wie UpdraftPlus oder Duplicator schreiben das einfach hin: „Import ist kostenpflichtig." Ein Satz. Fertig. Diese Firma wählt stattdessen Täuschung. Finger weg. Euer Geld und eure Zeit sind bei der Konkurrenz besser aufgehoben. Reaktion auf Antwort: Pure Ausrede. Das ist einprogramiert. Einfach mal bei YouTube den Fehler eingeben, da sind Videos mit 50.000 Aufrufen. Klarer Beweis, dass hier mit schmutzigen Tricks gearbeitet wird.

Greedy company with poor values and horrid customer service. Their yearly subscription email warning landed in my spam, I contacted them ON THE DAY of the payment to cancel my subscription and get a refund and was met only with poor manners and a terrible service. Avoid this plugin and company at all costs, just do a simple search and you will find better FREE alternatives. Do not throw your money at them.

I used this company one time and a year later I was charged for an auto renew. I immediately replied that I no longer needed the service and asked them to refund the new 1 year fee of $69, with in 15 minutes of seeing the charge. A day later I received an email from Kwan Wachinee, Senior Customer Success Specialist, stating that they understand that this can happen, but since they emailed me 30 days prior, the don't have to refund me because their Terms and Conditions say so. Well I never received any 30 day notice. I am a SAAS reseller and I have refunded clients on $197 monthly renewals if they cancel within 24 hours because it's good business. This company clearly does not care about being a " good business". The good news now is that we no longer need to use a WordPress migration plugin. Since Manus or Claude can copy a website in minutes, bottom feeders like this will quickly become obsolete.

メールを送ってすぐに返信をくれて、何度も質問してしまいましたが迅速に対応いただきました。お陰で5月の最終日までに問題が解決できました。ボスに怒られずに済みました。ありがとう！