Great
Based on 343 reviews
Serwall4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Serwall, we believe that furniture has the magic to turn any outdoor space to the most memorable spot for families, friends, or even just ourself. We're here to help make your outdoor area a refuge - a retreat where you and your beloved ones feel comfortable relaxing on the weekend. Not only is everything qulity and comfortable, it’s also affordable...we promise!
Serwall (serwalloutdoor.com) has 343 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
343 approved reviews, newest moderated first
Ken B.
Ordered 4 adirondack chairs and two chaises -- love them all! Love that there are two cup holders -- one for a regular can/bottle, and one for a stem glass. Both swivel in and out so they are not in the way if you don't need them. Definitely recommend!
Bartman
Great product at a reasonable price
Donna P.
Description of chairs perfect. The packaging excellent. Ordered 4 and assembly was very good.
Dorothy M.
The product is high quality and the delivery was perfect!
Jule P.
The package was packed well and the directions seemed easy to follow. It may have helped to note which way the pieces should face for the arm rest. I gave 4 stars because there were missing pre drilled holes. I had the use a hammer to tap in nails in order to use the allen wrench. It is what I expected. The true test is how it will hold up to the Texas heat!
Maureen O.
This was the second time that I bought your outdoor Adirondack chairs. The quality of your chairs is excellent. They are as described. They are sturdy well-made, and beautiful. I would highly recommend this purchase to anyone seeking quality outdoor our furniture
Leanne
I have a mixed review on this company. The company encourages email as the contact method, but they only answer emails between 10pm and 6am CA time. Because of that any communication takes days if follow-up to the original question/response is necessary. I had called the company in an attempt to resolve a days-old issue I had and the "only" person who answers the phone was unable to help me at all. It was one of the worst customer service experiences I've ever had. Once I did get the issue resolved through emailing, the staff was very polite and provided the service I had requested (a refund due to an expired promo code while trying to resolve the issue). The product I received had some slight defects due to the way they packaged the chaise lounge, so the company refunded me a portion of the cost. I was satisfied with the resolution.
Scott F.
It was delivered promptly. All was good.
