SesameReviews of sesamecare.com

This was my first visit with Sesame. The doctor was very kind, attentive and knowledgeable of my condition. I am very pleased with the outcome and will be returning.

The doctor was extremely Competent. I provided the doctor with my symptoms and medical history and she was able to determine that I have a bacterial infection and need to be placed on antibiotics, which she was able to prescribe. Day 2 of being on antibiotics I feel great. I am extremely grateful of the assistance that I received from the doctor

Don’t trust this company or the “doctors” they contract with. After a 36 second telephone call / appointment the doctor got the prescription wrong. After two days of messaging sesame care, a new doctor submitted an incorrectly written prescription again. Everyone puts it off on someone else within the company. Don’t trust this company at all. UPDATE TO REVIEW Sesame Care has responded with their generic response. I intend to pursue legal action if my Demand Letter goes unanswered. I will absolutely 100% hold this company accountable for their gross misrepresentations and ethical violations. Anyone who has also suffered similar damages (of which there are many), feel free to reach out for the possible filing of a class action suit to collectively recover our damages.

I needed a referral for imaging due to some abdominal issues, I found a doctor that had high ratings and in his profile it said that it included imaging referrals. Upon getting on a call with the provider, which lasted all of three minutes, he told me that, unfortunately, he has no way of providing a referral for imaging and he’s not sure why it says he can because he can’t see what I see on the platform. He recommended that I reach out to customer service and in the meantime to go to urgent care where they can get me x-rays right away, after which he abruptly cut the video without even saying anything. Customer service has been going back-and-forth with me for the last day not willing to offer me a refund because they said I received care since the doctor told me to go get Care elsewhere, are you kidding me?! As if our system is unbroken enough, this just takes it to a whole other level. I paid a doctor to tell me to go see a Doctor Who will tell me to go see another doctor to get x-rays. A chain of goons dipping into vulnerable peoples pockets. Stay away. I ended up digging through my emails and finding a provider that I had used through a similar service. I texted her, and within 30 minutes, she had called me, listen to me and figured out what I needed, all for $40. Now that is someone who actually cares about the well-being of people.

Informative. Prescribed what was needed very quickly.

The doctor is great but the technology didn’t work during our appointment…she couldn’t hear me so called back with her phone. I got a prescription for a few lab tests and I am unable to open the document. So again there has been a technological failure. Not the doctor’s fault but frustrating nonetheless. I am not finding an easy contact to fix the issue. The customer care number does not offer an actual live agent or messaging option.

Deanna called on time and it was easy to do a face to face call with the instructions given and she helped me with my problem and sent the prescriptions in promptly.

Best Dr on available!