SGAmmo.comReviews of sgammo.com

Reply from SGAmmo.comApr 4, 2025

The government made the Tariffs, not me, I cant sell for a 5% gain and then pay 20% more to buy it back, this is basic business. I have to mark up current stock to reflect the increase in cost that is coming in a few days. This review is bogus, just blaming me for being the messenger of bad news. I guess he wants me to not tell my customers that price increases are coming, keep it a secret, then surprise everyone that does not see the obvious when it is too late. I did our customers the courtesy of heads up and a day of notice to get orders in at the old price before i start changing prices, yet I am the bad guy...bizarre logic for sure and now a banned customer for life

Reply from SGAmmo.comFeb 18, 2025

We don't have phone sales / service people, this is a normal modern E-com business model, not an 1950s business model with an army of people sitting around waiting to take a call and talk on the phone. Email us or send a message through the 'contact us' form if you need to chat, we are available. This 1-star review is invalid, totally pointless, just put here to make our score look worse

Reply from SGAmmo.comJul 29, 2024

This person did buy from us, and claimed to not receive 2 separate orders within a few weeks. UPS GPS trace showed both deliveries were pinpointed at his house out in the country. His communications were not good, in fact he never even confirmed that he found the packages until he wrote this review. He acted irate / unstable in the process, and was very difficult to work with us as we tried to get him to look for the packages. For that reason we will not ship to him any more. Its just not worth dealing with the people that play games about not getting their order. Basically, because UPS did not make him sign for the orders, he claimed he did not get them, but he did, and now admits it in this very review.

Reply from SGAmmo.comMay 1, 2024

The customer declined 'signature confirmation' when the placed the order, he did not ask for that service or pay for it. To say otherwise is false, He selected "No, I do not want to require a signature upon delivery and I am okay with UPS leaving my package at my doorstep.". Also, he intentionally declined to insure the package, changing the default setting to insure the package to full value, changing it to decline insurance, checking the check box marked "No, I do not want to buy optional shipping insurance and I understand that if my package is lost in transit, I will only receive a maximum claim of $100". Therefor the package was not insured. You cannot make that choice, skip the payment to ensure the package, then reasonably demand full insurance coverage when UPS looses the package. We do not force customers to purchase insurance, but do expect them to live up to the agreement they made when they placed the order.

Reply from SGAmmo.comFeb 3, 2024

This is a bogus review. I've ran his name (j.. schroeder) through my database and all emails. He is not a customer, never bought anything from us, and never even made contact with us by email. We call people like this a 'hater', possibly mentally ill, and they are usually upset because they live in 1 of the 6 states in the USA that we do not ship to and they do not understand the big picture about what it is like doing business in those awful states that have terrible governments that have been hostile to our business. These pointless negative reviews that are not about an actual transaction corrupt the entire purpose of sites like trustpilot, because he never even had a transaction at my store and has no basis to judge us other whatever crazy idea he cooked up in his head, yet he bashes us with a bad rating and vague negative comment. We consistently supply our customers the agreed upon product for the agreed upon price, quickly and efficiently, which is why SGAmmo is one of the most popular online ammo stores in America

Reply from SGAmmo.comOct 30, 2023

This guy is really acting mentally ill. He totally distorts the true conversation in this review to make me sound worse and himself better. He came at me with very aggressive, hostile tone, sent me videos where he 'talks trash' to me first thing, before even attempting to ask questions or have a normal conversation. The product listing clearly states that some cans of ammo are more tarnished than others, and that some rounds may have dents and dings from manufacturing. I pointed that out in my reply then 'kaboom' he goes on an all out attack, saying terrible things. Totally inappropriate way to have a conversation. I told him that if he was not happy with the product, that we can do a return for a refund, I'd email a return label at my expense and give him a full refund. Apparently that was not 'good enough', and he just keeps replying talking trash, telling me how I stink and I do not stand behind the product. Truly insane-like behavior. Keep in mind we do not make the ammo we sell, we are just the retailer, and while we did declare the issues he complained about, we still offered to allow a return. Not much else I could do. That said, if you come at me talking hostile and crazy right out of the gate, you are not going to get the best service. I treat people the way they treat me, I'm not going to be a 'punching bag' for lunatics, and if you have a problem just ask nicely, lets have a discussion and if there is a real problem after the facts are looked at in detail, I'll do a return on the product.

Reply from SGAmmo.comSep 16, 2023

Totally pointless review, we never even had a transaction with this person. MA is 1 of 6 states we do not operate in, she emailed us, we told her this, she is just being being an entitled-acting cry-baby I see your edit and raise you one... This person wrote us an email at 1pm Saturday afternoon, I promptly answered as I was at my computer, I went on with my day off before I checked emails a few hours later and she was already on here bad-mouthing us with this pointless review, and did not even give me a chance to follow up to her 2nd email before going 'Full Karen' on us. Maybe she thinks i am a robot not a human. Funny stuff, is she emailed us the same question on August 27, 2022 and gets the same answer, then again August 1, 2023 and gets the same answer, then again today 9/16/2023 and gets the same answer, maybe she is mental ill, I do not know, but we never had a transaction to rate, this is simple a 'hater review' out of spite because we do not do business in that state, not because of a real problem with a sale that was conducted. People like her are the ones that ruin the internet for those who are capable of being civil to each other. Rest assured that at SGAmmo, if you place an order we fill it right away, accurately, with great packaging at a market-competitive price. We are reliable, and live up to the agreements we make with you when we accept your order and meet all reasonable expectations in delivery of that order. I call your second edit and raise you again: You sound like a total nut-job again. You have no transaction at my store, therefor you have nothing to rate. You are acting like a entitled child who thinks the world revolves around you and everyone should be your servant. What kind of person does this? In my experience only a lunatic or narcissist. I'm 100% happy I'm not doing business with this person, the lunatics are not worth dealing with when there are millions of sane, level headed people who are happy to get the agreed upon products for the agreed upon price. I call your final edit - LOL!!! Based on providing ammo to American citizens, I do more in the average day to support the second amendment than your gun shop does in a year, maybe your entire life. You just want to be a Super-Karen who publicly talks down to anyone that does not do things your way. Only someone sick in the head would have wrote a review like you did just because I'd not ship to your 'sh**hole' home state of Massachusetts

Reply from SGAmmo.comMar 14, 2023

We do not ship to CA because the law requires a dealer transfer. We would have to ship to an FFL dealer, who then hands over the ammo to the customer and does a background check. We tried it for 3 months and it just was not practical to do business that way. This review in no way reflects how we provide service to customers that do order from us.