carlos A.
Was not satisfied with there customer…
Was not satisfied with there customer service issues with there return policies.
Poor
Based on 10 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shell Lumber & Hardware is listed under Furniture Stores.
Shell Lumber & Hardware (shelllumber.com) has 10 customer reviews on Folks Told, with an average rating of 2.2 out of 5.
Showing 2 reviews with 3 stars · Clear filters
carlos A.
Was not satisfied with there customer service issues with there return policies.
June J.
Edited my order to delete an item that had shipping restrictions, poorly executed. Wouldn't adjust freight cost accordingly when I asked. Processed a return and refunded but it took longer than I thought reasonable, and I had to pay return shipping due to not their fault. Emails had a tone they really didn't care much about pleasing a customer, overall impression at least online aspect was not good.