Great
Based on 47 reviews
Shield Home Loans4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over 46 years of combined experience, we’re dedicated to being your trusted mortgage brokerage. Our mission is to make your homeownership journey easy, rewarding, and stress-free by providing exceptional service and customized lending solutions tailored to your needs. We’re committed to earning your trust every step of the way. Let us help you achieve your homeownership dreams today! | Company NMLS: 2396589 | DRE: 02194395
Shield Home Loans (shieldhomeloans.com) has 47 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
47 approved reviews, newest moderated first
MJC
I have the pleasure to work with Tony Ngo. He not only guided me through the home-financing review process but also helped me to identify better option. Very efficient and prompt service. The employees are exceptionally friendly and courteous. Kudos!!
Sunny O.
It was obvious that they were liars from the beginning. Matt McKinnon told us that he could get us a $45,000 cash out Refinance, and when it didn’t go through, he wanted to blame us. He was completely unscrupulous, had no honor whatsoever. And his financial manager is just as corrupt. They fraudulently charged more money on our credit card, knowing that we did not authorize that. I caught it before it went through, froze my card, and received a new card with a new number. The next month, I saw those same charges from Shield Home Loans on my new Discover card. Discover told me that Shield Home Loans made it a recurring charge, and that’s how it got on my new Discover card. They know the Fraud game so they prey on innocent victims, like us seniors, my husband who a veteran of the United States Air Force. We will be filing more complaints and making the government aware. If Matt McKinnon calls you, hang up!
Steve M.
Highly deceptive language used by our rep Matt, the $500 deposit is to pay for the appraisal and is not refundable as portrayed to us. This company stole $500 from a disabled veteran. After our loan was not approved due to under appraisal, we were offered to pay for another one! No refund no refinance just stole our money and said it’s out of their hands. Ive already filed a complaint to the BBB but will be moving forward with sharing my experience across social media. Avoid doing business with these dishonest thieves, you’re just a number to them.
James S.
Its really 0 not a star, SCAM, THESE COMPANYS ARE CABAL LEACHES.
Frankie F.
Communication goes a long way and talking with Henry Qaiser was the best decision I’ve made. He made everything so well and I couldn’t be more pleased. Seems like we became good friends. Thanks for helping me refinance! Highly recommended!
Brad L.
Easy to get answers and guidance on maneuvering thrugh the information shuffling and explanation of each step was excellent. Closing was very easy.
Humana A.
Shield home were professional and they did what they said they were going to do. Tony Ngo was very good and helpful in getting me are financially satisfied. Thank you Tony
Christopher P.
Lisa, and Tony worked very hard!! to get me and my wife what we need smooth transition didn’t take long and it was painless. Shield Loans has true professionals that get the job done.
