Shields Movers And StaffersReviews of shieldsmovers.net

Fraudsters and Scam Artists. We ended up being victims when our original Moving company failed to provide services for our move from NJ to NC on account of “last minute truck break down”. Shields stepped in as 3rd party provider- showed up at 6pm on day of move. For over 6.5k sqft house 2 men and 1 boy- ALL clearly w minimal to no experience. They came in rented Penske trick and had ZERO equipment (no dollies or carts) i mean NOtHINg except packing tape and some boxes. 2 1/2 ppl for such a big job NOT nearly enough- they worked til 10;30 pm returned next morning and worked 8 hrs to pack it all in. They COULD NOT fit all our stuff inside their Penske truck - leaving us with 3 full rooms of furniture and gym equipment and massage chair! Imagine our predicament. We had to vacate house prior to closing. My husband had to emergently rent another Penske truck that we had to load the remaining furniture OURSELVES and drive it ourselves to NC. My husband reached NC destination 2 days before this fraudster crew! It took this group of scam artists from Thursday 4pm to Sunday 4pm to drive 650 miles. Im sure our neighbors LOVED movers working clumsily 5p to 1:30am. Again they looked like they had no experience- many pieces of furniture were scratched and incorrectly AND incompletely assembled!!!! The biggest disaster was piano- they promised they knew how to move and reassemble BUT they clearly lied not one of them ever even seen piano before much less assembled one- left piano thats 650 lb with leg pointing in wrong direction! Imagine that falling on unsuspecting child trying to practice. These people are fraudsters! Not professional movers. They were pulled off of random stop as day laborers with zero knowledge or experience. We had no ability to communicate with the crew as none spoke english. Nightmare experience! Do not use.

My experience with Shields Movers and Staffers LLC was completely unacceptable and extremely unprofessional from start to finish. One week before the move, I provided detailed descriptions and photos of everything that needed to be moved. Despite already having this information, I received a 10:00 PM phone call the night before the move to "verify" items and details. During that same call, they attempted to change my confirmed 9:00 AM move time to 11:00 PM. Changing a move to nearly midnight the night before is not just inconvenient -- it shows a total lack of professionalism and respect for a customer's time. The morning of the move, they again requested the same photos and details that had already been sent multiple times. I specifically confirmed that they would provide all moving materials, including couch protection and two TV boxes. I was clearly told they would bring everything needed. Shortly after sending the photos again, I received a text stating that I had "too much and it was too early for them to deal with us." That statement alone speaks volumes about how they treat customers. At that point, I requested a refund. Suddenly, I received a call from someone claiming to be a worker who said they would "try their hardest" to complete the move that day. I had dock access in my Arlington, VA high-rise only until 1:00 PM -- something they were fully aware of. When the movers arrived, they showed up in an unmarked U-Haul truck with zero Shields Movers branding. After entering my apartment, they claimed they were told not to move my two TVs because they were "not in the quote." They also arrived without couch covers, shrink wrap, or TV boxes -- despite assuring me they would provide all required materials. I had to leave in the middle of the move and spend $80 of my own money at Public Storage to purchase the supplies they had promised to bring. After finally wrapping the couch, the movers struggled to remove it and ended up ripping the upholstery, causing clear damage. They contacted the owner, Candido Shields, to report the damage. He never called to apologize, explain next steps, or offer a resolution. When I reached out directly, he said he would "take care of it," but then stopped responding to my calls and messages entirely. I am now left with a damaged couch and no compensation. This company demonstrated disorganization, broken promises, poor communication, lack of proper equipment, and ultimately property damage with zero accountability. If you value reliability, professionalism, and basic customer service, I strongly recommend looking elsewhere.

Do not ever hire this fraud of a company. They hired a disabled, homeless man off of Craigslist to move our stuff. I had to pick him up from a McDonald's parking lot, then drive all over town looking for his friends to help. His friends walked off after an hour of work. This guy then texted me screenshots of this company telling him not to mention Craigslist at all. I ended up taking him back to the McDonalds where I found him, doubling back and taking the long way so he wouldn't remember where I lived. I tried to call the company about this s**tshow and got no response. I then texted them about the situation. They straight-up lied about getting people through Craigslist. I had to call off work the next day so I could load and then unload a U-Haul truck MYSELF. This company is a sham and should be sued out of existence.

This company is a fraud please stay away from this company! The owner promised me a flat of $635.00 flat... the down payment is 125.00. I made the down payment, and the owner said he would send over invoice for the remaining balance it never happened instead this business owner complained that he had other invoices to send out . I requested the refund of the $125 and to this day I have not gotten my refund back . Please stay away from this fraudulent company

This company is fraud. They advertise as professional and experienced but the guy over this company outsources "people" from who knows where. The people who he had help me move were not experienced. They didn't know how to load a uhaul. They were putting in boxes first before the big stuff and then was having to remove the boxes to fit the washer/dryer and furniture. They removed my front door because they couldn't figure out how to get the sectional out even though the movers who had delivered it got it in with no problems. They scratched up my furniture. It took them 2 1/2 hours to load a one bedroom apartment and that was with 3 additional people helping with moving boxes. This company is a joke and if you value your time and money DO NOT hire this "company" Edit: As you can see the owner responded to my review. I am unable to post screenshots on this platform but I have screenshots from where I sent the owner a text message on may 24th talking about my experience and how I wanted to further discuss it and requested a call back. It is June 5th and I never received a call or a text back. I also tried to call him right before the "movers" left to discuss the issue but he didnt answer. This man is a liar and I DO NOT recommend them. They shouldn't be allowed to do business.

This Memorial Day weekend 2025, I found myself in an absolute nightmare when the movers I had hired canceled on me with only hours notice. This was a situation where the move could not be delayed and I was nearly in tears. It was a Saturday on a holiday weekend. We only had our moving truck for 8hrs and we were two women who needed the help. After much time online and many stressful hurried phone calls I found Shields. From the first contact they were so wonderful! They stepped right up and sent the most friendly, personable and unbelievably hardworking guys to the rescue. They did a fast job, no damages, and wow!! So reasonably priced!! Lowest quote I got. Tony and Kyle were the best. If you don't call Shields you really, really missed out!

I recommend this company 1000 times we were in a bind due to original moving labor never arriving, I googled movers and came across Shields not only did he send an awesome team same day, Alvin and his crew were beyond amazing and phenomenal!! I can’t thank them enough for everything they did!!!! Whatever the future holds I’m only using shields!!!!

They were extremely kind, got the job done ! I’m so satisfied,I will be telling all my friends about how good of a job they did, fastest movers iv ever booked, thank you!