Ship A Car DirectReviews of shipacardirect.com

I am a second time repeat customer who used Tom as my agent. I did much research both times I wanted to ship my car and found the many ways that someone can get screwed over. However, I decided to go with Ship a Car because my first experience was great. They were very helpful and my car got there a day earlier than I expected. From a discerning customer, I am telling you that they are the best company to use.

I recently moved my car from jersey to maryland.Everything was just right on time.I am completely satisfied with the service that was provided

Both Ship A Car Direct and Pride Trans Auto, Inc. were professionally thorough and provided excellent customer service! Representatives from both companies responded to phone calls, text messages, and emails in a timely fashion. As I shipped my vehicle from the east to the west coast, I appreciated such ongoing communication throughout the process. I also valued their scheduling flexibility as we were working around multiple snowstorms in the mid-Atlantic. I highly recommended them!

I needed to get a car to my sons in college halfway across the country. When I initially looked for estimates for shipping the car, Emily was the first to respond. Her estimate subsequently served as the baseline for comparing the multitude of other bids I received. As these other bids rolled in, I could see that Ship a Car Direct was by no means the cheapest bidder. (Bids ranged from $650 to $850, plus one $1500 quote for a closed transport). I also received several "bids" that included no prices, but only the "we have a truck in your area and can give you a good deal" messages that Emily (and others) warned about. Fortunately, I had about 2 weeks before I needed to ship the car, and was able to research the bidders and read reviews documenting the horrors others have experienced with their shipments. The things that sold me on Ship a Car Direct: 1) they are accredited with the Better Business Bureau; 2) they have an "A" rating with the BBB; 3) the relative lack of negative reviews online posted by their customers; 4) they provided information to help educate the customer, as well as warn the customer of tactics used by other less savory players in the industry; 5) (and this is a big one) they maintain and use their black list of transporters with whom they have had issues in the past so neither they nor their customers have to deal with those troublemakers again; 6) they guarantee that if any damage occurs, they make sure the customer will not have to pay for repairs. I could have possibly saved a few $$ by going elsewhere, but I could have also been eaten alive by hidden fees and other costs. With Ship a Car Direct, my car was picked up the next morning, I received updates on its location during the move, and it was delivered in perfect condition a couple of days later. Bottom line: Ship a Car Direct moved my car for a decent and reasonable price while providing "no worries" and peace of mind. Highly recommended!

This was my first time shipping my car from one state to another. I'm glad that I found Ship A car Direct. Matt was very friendly and extremely helpful in planning the whole process. All I needed to do was to tell the desired pickup day. The carrier Vitaliy was very friendly and professional, especially considering that my vehicle was scheduled to be shipping during the recent snowstorms in the east coast. The delivery date was 2 days earlier than the estimate date. Thank you very much for your great service !!! I highly recommended Ship A Car Direct to all of my friends and my relatives.

This was my first time shopping a car and was very skeptical about doing business with a lot of the transport companies I called. I did my research and finally found this one that had great reviews and who have been in the business for quite some time. I spoke with Matt who was nice and detailed about the whole process. He was very honest with competitive pricing and the estimated time my cat would arrive across country. It was a great, fast and hassle free experience! Thanks again Matt and ship a car direct!

Moving is a hassle, and having a seamless experience moving both our vehicles across the country made all the difference. We will definitely use Ship-a-Car again in the future, should the need arise. Their customer service reps are excellent and we appreciated the firm pricing with no hidden costs.

After hearing (and reading about) all the auto transport horror stories, I immediately reached out to Car-Direct for assistance in locating a reliable and trustworthy auto transport company to ship my car from California to Virginia. I didn't have SACD as a reference but there was something in their communications which differentiated themselves from the crowd and compelled me to give them a try. Boy, that was the best decision I ever made! Each step along the way, my SACD representative, Emily, armed me with the knowledge and understanding I needed to make reduce my stress and ensure a successful experience. My car was picked up within the general timeframe required - one day later than I had anticipated - and it was delivered in less time than I anticipated and in good condition. I cannot thank Emily and Ship-a-Car-Direct enough for holding my hand, guiding me through this confusing process, making sure my experience was a good one and creating a successful transaction. I would recommend SACD to friends and family - and anyone who I knew needed a reliable and trustworthy auto transport company/broker.